Ubuntu Help Center (Menu - System - Help and Support) crashes

Bug #222442 reported by Andi
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
yelp (Ubuntu)
Invalid
Medium
Ubuntu Desktop Bugs

Bug Description

Binary package hint: yelp

Hallo,

I use Ubuntu 8.04 Hardy.

I'cant send a Crash Report with apport, this Error used it not.

I start Ubuntu Help Center (Menu - System - Help and Support).

In German - Ubuntu-Hilfezentrum (Menu - System - Hilfe und Unterstützung).

I open a Link with the right Mouse Button (Context Menu).

When I want to open the Link in a new Window, the Ubuntu Help Center (in German - Ubuntu-Hilfezentrum) crashes (it closes itself).

I restart it, and it beguns from all over again.

What can I do?

Tags: hardy
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for your bug report. Please try to obtain a backtrace http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the bug report. This will greatly help us in tracking down your problem.

Changed in yelp:
assignee: nobody → desktop-bugs
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Andi (pfannschmidt) wrote :

Here is a Attachement File: gdb-yelp.txt

My last Action was: Button - Return (Geman: Zurück).

Revision history for this message
Sebastien Bacher (seb128) wrote :

there is no stracktrace in this log

Revision history for this message
Andi (pfannschmidt) wrote :

See Attachement File kern.log and messages - what this are for errors?

Revision history for this message
Andi (pfannschmidt) wrote :

See Attachement File messages - what this are for errors?

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Sebastien Bacher (seb128) wrote :

could you get a crash stacktrace as describe on the wiki page or using apport?

Revision history for this message
Andi (pfannschmidt) wrote :

I have wrote this (see):

http://launchpadlibrarian.net/13964096/messages

I can understand why my PC frozen sometimes.

Is this a kernel problem?

Thanks

Revision history for this message
Andi (pfannschmidt) wrote :
Revision history for this message
Andi (pfannschmidt) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for your comments. This does not appear to be a bug report as such. We appreciate the difficulties you are facing, but it would make more sense to raise your question in the support tracker. http://launchpad.net/support

Changed in yelp:
status: Incomplete → Invalid
Revision history for this message
Daniel H R (drhrich) wrote :

I have a similar problem. I'm not sure why this hapend. I have Ubuntu 8.10 about a year and this the first time I see.
If I can do something just tell me.

Apologise my for the english.

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