system doesn't shutdown properly

[jel]

when the system is shutting down, you get the ubuntu splash screen and after that you get this message:
ata4.01: revalidation failed (errno= -5) I am using Ubuntu Hardy Heron RC, i haven't had this problem with ubuntu Gutsy Gibbon and my system setup hasn't changed. I will give further information tommorow

[jel (jellevdwaa)]

uname -r : 2.6.24-16-generic

What else information should i give?

[TenLeftFingers (tenleftfingers)]

Thanks for taking the time to submit this bug report and help make ubuntu better. To make this report more complete, you can add the following information.

      The version of Ubuntu that you running

      The steps taken to produce the problem

      Whether or not it is possible to reproduce the issue

      The expected result of these actions

      The actual result of these actions

[jel (jellevdwaa)]

I am running Ubuntu 8.04 Hardy Heron
Further output:
ata4.01 exception Emask 0x0 SAct 0x0 sErr action 0x2 frozen
ata4.01 { DRDY }
I will take a picture of ubuntu shutting down.

[TenLeftFingers (tenleftfingers)]

Also, if you could attach the following;

      uname -a > uname-a.log

      cat /proc/version_signature > version.log

      dmesg > dmesg.log

      sudo lspci -vvnn > lspci-vvnn.log

It would help a lot.

[jel (jellevdwaa)]

The problem the dvd/cd player i can't read or play dvd/cd's with this kernel, with the first Ubuntu Hardy kernel 2.6.24-12 i can play dvd/cd's.

[jel (jellevdwaa)]

Here is a log of " grep ata4 /var/log/messages "
the problem also can be my second disk, i can hardly read something on this disk. I takes much time to reach that disk, i will test if it is ok with the other kernel, maybe reinstalling the kernel will fix the problem

[Mike Hurst (mhurst1)]

When I shutdown Kubuntu shuts down, but my computer doesnt.

[jel (jellevdwaa)]

It would help if you gave your version of ubuntu plus this:

      uname -a > uname-a.log

      cat /proc/version_signature > version.log

      dmesg > dmesg.log

      sudo lspci -vvnn > lspci-vvnn.log

You have to write this commands in the command line and hit enter, post the log files that are created here.

[Mike Hurst (mhurst1)]

I am running Kubuntu 8.04.

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Launchpad Janitor (janitor)]

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

[Aadil H (aadilh)]

For all for those experiencing shutdown problems i suggest using the package manager searching for initscripts & reinstall them.

It was the thing that worked for me after searching for about a month for a solution.

[penalvch (penalvch)]

jel, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]