The Canon printer is no longer detected

[usky]

I installed the beta version of ubuntu Hardy last 3 weeks. It was working properly. The printer was OK.
Last week, the printer became not detected.

The Web page of cups says :
"Canon_MP360 "Unable to open device "hal:///org/freedesktop/Hal/devices/usb_device_4a9_263c_C00NCL_if0_printer_noserial": Permission denied"

[usky (lterci)]

Just for information :
The lpinfo -v on gusty shows :

laurent@usky-3:~$ lpinfo -v
network socket
network beh
direct hal:///org/freedesktop/Hal/devices/usb_device_4a9_263c_C00NCL_if0_printer_noserial
direct usb://Canon/MP360%20Series
direct hpfax
direct hp
network http
network ipp
network lpd
direct parallel:/dev/lp0
file cups-pdf:/
direct scsi
network smb

On Hardy, it is now the same but without the line direct "usb://Canon/MP360%20Series"

[usky (lterci)]

I found the reason of the problem but the solution is not a good one !

Just explain, The printer is a canon MP360 multifunction (it is also a scanner). The scanner is not correctly configured by Ubuntu. there was a specific procedure to active the scanner on Gusty. It was working well.

The problem in this procedure in Hardy is that the creation of the file /etc/udev/rules.d/45-libsane.rules with the following lines :

# Canon Smartbase MP360
SYSFS{idVendor}=="04a9", SYSFS{idProduct}=="263c", MODE="664", GROUP="scanner"

delete the direct usb://Canon/MP360%20Series port from the printer devices.

So I have the choice between the scan and the printer, I cannot activate both !

[Daniel T Chen (crimsun)]

Is this symptom still reproducible in 8.10 or 9.04?

[etali (etali)]

We'd like to figure out what's causing this bug for you, or whether it has been resolved, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[etali (etali)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!