Totem exits fullscreen mode

Bug #217984 reported by Michael Lueck
8
Affects Status Importance Assigned to Milestone
compiz (Ubuntu)
Invalid
Undecided
Unassigned
samba (Ubuntu)
Invalid
Undecided
Unassigned
totem (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Hardy beta

Playing all movie files I have tried, Totem immediately exits when I try to select fullscreen mode, Not true with Ubuntu 7.04. MPEG / AVI files.

Tested on a ThinkPad G41 with nVidia Go FX5200 and Envy installed nVidia drivers with Hardy.

Base line unit was a unit with PNY nVidia 6200 AGP board and Envy installed nVidia drivers with 7.04.

Same "crash" on Hardy when slightly making larger the player window on some movies, but fullscreen'ing seems a more consistent problem.

Revision history for this message
Greg Grossmeier (greg.grossmeier) wrote :

I can't reproduce this on Hardy with an nvidia card.

Is it creating a .crash file /var/crash ? If so, double click on that file and it will report a bug to Launchpad.

Changed in totem:
status: New → Incomplete
Revision history for this message
Michael Lueck (mlueck) wrote :

There is only one file on the Hardy test TP in /var/crash... seems to be a report about jockey-gtk (what ever that is), so I do not think it applies to Totem.

I will see if it happens to be specific to playing files via the Nautilus GUI on a remote Samba PDC... copy one file to the Gnome desktop and launch from there. (I doubt it is that simple.)

Happen to be using the nVidia binary drivers on your system?

Revision history for this message
Michael Lueck (mlueck) wrote :

Well I'll be!!! Copying the file down to the workstation fixed the problem.

Seems this is another Nautilus bug related to accessing files on Samba shares... Hardy specific of course. I already opened "216104 Hardy - Nautilus shortcut to Samba Share reports wrong password, double icons" about Nautilus / Samba troubles.

Could you assist me in getting this over in the Nautilus queue?

Thanks and sorry for the confusion!

Changed in totem:
status: Incomplete → Invalid
Revision history for this message
Michael Lueck (mlueck) wrote : Re: Totem exits fullscreen mode when playing from Samba share

To test reproducing this error:

1) Download (wget) http://www.tourism.tallinn.ee/static/files/080/tallinn.mpeg
2) Run it from the desktop, will not crash when making the player window slightly larger nor selecting fullscreen mode
3) Next place that file on a Samba share utilizing a Nautilus type connection as opposed to smbmount
4) Run the video from the Samba share via Nautilus / right click the player screen / fullscreen / CRASH!!!

Could you at least verify that much? Fails consistently for me. Will not fail with Ubuntu 7.04.

Revision history for this message
Greg Grossmeier (greg.grossmeier) wrote :

I do not have access to a samba share, sorry.

Revision history for this message
Michael Lueck (mlueck) wrote :

This bug and also "216104 Hardy - Nautilus shortcut to Samba Share reports wrong password, double icons" are ugly, and heavily dependent on a working Samba configuration.

Could someone in the Nautilus team with working Samba configuration test out these two bugs?

Revision history for this message
Michael Lueck (mlueck) wrote :

Same crash when mounting a Samba share instead of using Nautilus smb:// support to get to the share. I would think that means it is not a Nautilus bug, but not sure.

I am not sure how to reset the "affects" package and let others review this nasty problem. Help anyone?

Revision history for this message
Michael Lueck (mlueck) wrote :

Trying to un-select the package since it crashes when the Samba share is mounted, not only via a smb:// type connection.

Revision history for this message
Greg Grossmeier (greg.grossmeier) wrote :

Assigning to Samba as per the reporter's comment that it happens when not using Nautilus.

Revision history for this message
Steve Langasek (vorlon) wrote :

I can't reproduce any such crash when playing http://www.tourism.tallinn.ee/static/files/080/tallinn.mpeg full-screen in totem via an smb url.

If you mount the samba share as a kernel mount and try to cat the movie to /dev/null, does that work or do you get errors?

What is the speed of connection between your Ubuntu client and your Samba server?

Is the crash reproducible for you every time by trying to full-screen the movie when playing from the Samba share?

What version of Samba is running on the server?

Changed in samba:
status: New → Incomplete
Revision history for this message
Michael Lueck (mlueck) wrote :

Greetings Steve-

I have been all around on thus bug. First I thought it was a Totem bug, next Nautilus but found that if I mount the Samba share the crash is the same. Usually I mount Samba shares instead of using the GUI.

Following is I think the answer to your "mount the samba share as a kernel mount..."

mdlueck@eve:/mnt/ldslnx01/data/AppData/Estonia$ cat tallinn.mpeg > /dev/null
mdlueck@eve:/mnt/ldslnx01/data/AppData/Estonia$

Nothing bad happens. And nothing bad happens playing the movie file with Totem as long as you do not fullscreen it.

Sometimes the first time I play a/the movie from the Samba share, it will not play straight through. I have to close Totem, open the file again, then it plays fine. Maybe a cache issue?

Also hinting at caching... I deleted both log files for this Hardy workstation on the server... log.ip and log.hostname. I played the movie file again, fullscreen, crash. No log what so ever was generated for the client. I find that very odd. Does a Linux client really cache THAT well?

Speed of LAN is switched 100MBps, so 100MBps Full Duplex.

Yes, consistent crash every time when I fullscreen the movie. Sometimes when I enlarge the player window, but the consistent problem is fullscreen'ing.

My Samba PDC is running Debian Sarge, and updated packages from samba.org which are 3.0.26a-1. Pretty much running stock Sarge other than I snagged a newer kernel a long time ago from "testing"... so this package is the kernel package on the server: linux-image-2.6.12-1-k7_2.6.12-10_i386.deb. I updated the kernel to get a solid version of xfs, as our standard filesystem is xfs.

Uptime is... 07:01:16 up 306 days, 23:15, 2 users, load average: 0.00, 0.01, 0.00
So I would rather not bounce the server! ;-)

Revision history for this message
Nick Barcet (nijaba) wrote :

I am not able to reproduce the problem either with quite a similar setup apart from the video card (nvidia 8600M GT nvdia-glx-new driver). If you do have a crash, would it be possible to include the crash report (normally, it is automatically generated in /var/crash and a backtrace following the procedure described at https://wiki.ubuntu.com/DebuggingProgramCrash ?

Thanks a lot.

Revision history for this message
Michael Lueck (mlueck) wrote :

Greetings Nick-

Other than the single file from some time ago in /var/crash I am seeing no other files in that directory. Please refer above:
https://bugs.launchpad.net/ubuntu/+source/samba/+bug/217984/comments/2

So, if that means "it is not crashing" I do not know. All I know is that the window immediately goes away when I select fullscreen, or sometimes goes away when I adjust the window size.

Revision history for this message
Michael Lueck (mlueck) wrote :

Today I reloaded my Hardy test box with the release version - formatted all partitions. Problem as described still exists.

The test box has an empty /var/crash directory. I decided to investigate if the PID really goes away. I discovered something I think is rather odd.

mdlueck 6964 15.6 2.1 138528 44196 ? Sl 13:23 0:00 totem smb://ldslnx01/data/AppData/Estonia/tallinn.mpeg

Even though I launched in Nautilus from the mounted Samba share, it shows "smb://" in the process list... so is it using the Samba mount, or a Nautilus "smb://" type connection? If the latter, might be a Nautilus bug after all.

Revision history for this message
Michael Lueck (mlueck) wrote :

Might also explain why I get a security prompt when I double click the movie file stating that Totem wants to access the keyring... I bet it is using a "smb://" type connection instead of re-using the existing mount!

Revision history for this message
Michael Lueck (mlueck) wrote :

I checked against my Ubuntu 7.04 system, here is the ps entry...

mdlueck 3335 7.0 2.4 134052 38044 ? SLl 14:09 0:02 totem file:///mnt/ldslnx01/data/AppData/Estonia/tallinn.mpeg

BINGO! I think this needs to be reassigned yet again.

Revision history for this message
Michael Lueck (mlueck) wrote :

Digging a bit deeper...

Fullscreening mpeg and avi files run from the Desktop started crashing once I had reloaded the test workstation with the release version of Hardy.

However, I just discovered:
http://tombuntu.com/index.php/2008/03/25/toggle-compiz-with-fusion-icon-in-ubuntu-804/
and used such switched back to Metacity.

{test environment} Cleanly rebooted workstation, fire up the toggle applet, verify Metacity is selected, reload the window manager with the same applet... then and only then does drag and drop between windows in the Workspace Switcher resume working, therefor I think I can safely assume Metacity is the active window manager.

{result} Can full screen mpeg / avi videos without a crash!!!

Possibly a Compiz caused crash then?

Revision history for this message
Mathias Gug (mathiaz) wrote :

Marking the bug as Invalid in samba.

Changed in samba:
status: Incomplete → Invalid
Revision history for this message
Michael Lueck (mlueck) wrote :

I have purged compiz* packages from the test box, rebooted, and I believe Metacity indeed took over with the absence of Compiz.

Movie files play fullscreen successfully in Totem, without fiddling with the toggle applet. So for now I will use that modification for deploying 8.04.

Revision history for this message
Marlon Cisternas Milla (mcisternas-deactivatedaccount) wrote :

Hi all.

Do you look /var/.crash/ ? or well, all needs the information of your ~/.xsession-errors file, /var/log/Xorg.0.log and the output of lspci -vvnn.

I see ya.

Changed in totem:
assignee: nobody → mcisternas
status: Invalid → Incomplete
Changed in compiz:
status: New → Incomplete
Changed in totem:
status: Incomplete → Invalid
Changed in totem:
assignee: mcisternas → nobody
status: Invalid → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Closing this bug report as no further information has been provided. Please feel free to reopen this bug if you can provide the information asked for. Thanks!.

Changed in compiz:
status: Incomplete → Invalid
Changed in totem:
status: Incomplete → Invalid
Revision history for this message
Michael Lueck (mlueck) wrote :

This problem still existed with compiz.

My work around was to purge the compiz* packages off and reboot.

I would be willing to put compiz packages back onto a test box. In the testing I had done, nothing ever showed up in the /var/.crash/ so where would we begin tracking down this crash?

Changed in compiz:
status: Invalid → New
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Could you try to reproduce the same with Ubuntu 9.04? Thanks in advance.

Changed in totem:
status: Invalid → Incomplete
Revision history for this message
Michael Lueck (mlueck) wrote :

As I stated on 2008-07-31, I traced the problems back to Compiz, so purged compix* packages from my 8.04 systems and that cured the crashes.

I have done some preliminary testing with 8.10, setting the GUI affects to the lowest possible mode - which also makes the Workspace Switcher behave the way I like it to behave, and no crashes with Totem thus far. So on 8.10 I am able to not purge compiz* packages, all that is needed on 8.10 is to set the GUI affects from the medium default level to the lowest level.

I have not bothered to test with Compiz enabled as I do not like it.

Revision history for this message
Sebastien Bacher (seb128) wrote :

the issue is rather a video driver one

Changed in totem (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: Incomplete → Invalid
Revision history for this message
Scott Howard (showard314) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if you tried it with compiz installed on Jaunty (9.04). Can you try with the latest Ubuntu release (maybe live CD)? Thanks in advance.

Changed in compiz (Ubuntu):
status: New → Incomplete
Revision history for this message
Robert Ancell (robert-ancell) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in compiz (Ubuntu):
status: Incomplete → Invalid
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