Lost printer connections in Hardy Heron

[Ralf]

Hi Canonical Team,

The local usb printer connection of my pc gets systematically lost under 8.04 (multi-function epson stylus dx5050) .
It worked fine under 7.10 and before. The sane/scanner tools are working too.

Process:
- cups recognizes the connection,
- installs the printer w. native dx4800 driver,
- after a few seconds, the printer message box will explain the printer connection 'may be' lost.

What I tried:
- Hardy is up-to-date, i386, generic kernel
- uninstalled - reinstalled several times cups
- had a look on udev rules, didn't find what to tune (some posts relating this)

Configuration:
lsusb
Bus 005 Device 006: ID 04b8:082b Seiko Epson Corp.
Bus 005 Device 004: ID 0424:223a Standard Microsystems Corp. 8-in-1 Card Reader
Bus 005 Device 002: ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640 USB-2.0 "TetraHub"
Bus 005 Device 001: ID 0000:0000
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 002: ID 046d:c03d Logitech, Inc.
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000

dmesg|grep lp0
[ 38.297398] lp0: using parport0 (interrupt-driven).
[ 105.547300] usblp0: USB Bidirectional printer dev 5 if 1 alt 0 proto 2 vid 0x04B8 pid 0x082B
[ 318.358062] usblp0: removed
[11469.861080] usblp0: USB Bidirectional printer dev 6 if 1 alt 0 proto 2 vid 0x04B8 pid 0x082B

Packages:
cupsys - 1.3.7-1ubuntu2
libusb-0.1-4 version 2:0.1.12-8 (hardy)
kernel 2.6.24-16.30
...

With best regards from France,

Ralf

[Pascal De Vuyst (pascal-devuyst)]

Please provide the missing information described here: https://wiki.ubuntu.com/DebuggingPrintingProblems, especially your cups error_log.

[Ralf (rsvcakaiser)]

Hi Pasacal,

Please find enclosed the sequential output of your printing debugging procedure, all in the same doc.
I ain't a coder, but saw on line 12133 something which could be the problem's source.

Thanks for your help,
Ralf

[Ralf (rsvcakaiser)]

The information as been updated, file enclosed.

[Pascal De Vuyst (pascal-devuyst)]

Can you also attach the output of the printingbug info script as described here: https://wiki.ubuntu.com/PrintingBugInfoScript.

[Ralf (rsvcakaiser)]

Yes,
find it enclosed.

[Pascal De Vuyst (pascal-devuyst)]

Does it work when you manually install the printer with the epson backend instead of the usb backend?

[Ralf (rsvcakaiser)]

The printer's recognition / install phase always works fine. At every re-install, the procedure asks to confirm the selected driver: didn't anything else than using the native cups_shipped epson/dx4800 ppd file, w. 'easy' gutenberg interface.
Cheers!

[Thomas Hotz (thotz-deactivatedaccount)]

Is this still an issue for you? Which Ubuntu version do you use? Thank you for telling us!

[Launchpad Janitor (janitor)]

[Expired for cupsys (Ubuntu) because there has been no activity for 60 days.]