totem crashes when leaving fullscreen mode

[MartinE]

Binary package hint: totem

On Ubuntu 8.04 (Hardy Heron) prerelease, totem consistently crashes X when I try to leave fullscreen mode. Fullscreen works perfectly, but leaving fullscreen mode breaks the X server. Not always, but about every third time. I'm using the proprietary nvidia-glx-new driver, and have compiz enabled. So far, I haven't noticed this bug with metacity. I'm not sure if this really is a bug in totem, or rather nvidia-glx-new, or compiz. I'm filing a bug against totem for now.

If you need further information, please tell me how to obtain it. I have to restart the entire system when the problem appears.

Package versions:

totem-2.22.1-0ubuntu2
nvidia-glx-new-169.12+2.6.24.12-16.34
compiz-1:0.7.4-0ubuntu4

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instuctions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

[MartinE (martin-engbers-gmx)]

With all due respect, I protest the closing of this bug report. There is no ".crash" file that I could submit. Indeed, the /var/crash directory contains nothing but the ".lock" file.

If I should gather further information for you to deal with this bug, please tell me which and how to obtain it. Don't declare the bug report invalid because apport failed to create a ".crash" file.

[Pedro Villavicencio (pedro)]

Then please try to obtain a complete backtrace http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the bug report, after you have done this re-open the report, thanks.

[MartinE (martin-engbers-gmx)]

The information at http://wiki.ubuntu.com/DebuggingProgramCrash , or more specifically at https://wiki.ubuntu.com/Backtrace , is not applicable, since gdm is killed when the crash occurs. Once X has restarted and i have logged in again, no gdm is running.

How do I obtain a backtrace under these circumstances? I will try to obtain valgrind and strace logs, if these are of any help to you. Any advice would be appreciated, thanks.

[Sebastien Bacher (seb128)]

Whatever the application is doing xorg should not be crashing, that's likely a video driver issue, could you try using the opensource nvidia driver? Otherwise the Xorg.0.log might have informations about the crash

[sc00ter (gosdenj)]

Yep, I can confirm this. I'm getting exactly the same behaviour.

Totem (with grstreamer back-end and xine back-end) go into full-screen play-back and then exiting full-screen, the screen goes black and the GDM resets to the GDM Login.

NVidia drivers are 169.12: nvidia-glx-new 169.12+2.6.24.12-17.36

Running Ubuntu 8.04

[Sebastien Bacher (seb128)]

do you get the issue using the nvidia opensource driver?

[Claudiu Vlad (claudiu-vlad)]

I am having the same issue here. when leaving fullscreen totem, its crashing the X server.
Xorg.0.log has no errors in it.

[Claudiu Vlad (claudiu-vlad)]

Disabling Backingstore option in xorg.conf seems to fix it. I'll be reporting again if not.

[MartinE (martin-engbers-gmx)]

Thanks a lot, Claudiu!

That does indeed seem to work. I'll try this for 2-3 days, and report back unless I run into a crash again earlier.

I wonder though, was the BackingStore option enabled by default on Ubuntu Hardy? I'd nerver heard of it before, so I don't think I enabled it manually. Whatever.

Martin

[MartinE (martin-engbers-gmx)]

Sorry, totally forgot to report back as promised. Disabling the backingstore option definitely fixed this problem for me.

Martin

[sc00ter (gosdenj)]

Hi, I can also confirm that disabling BackingStore has resolved the problem.

[Claudiu Vlad (claudiu-vlad)]

Pedro Villavicencio , maybe this could lead to fixing some code in totem, could it ?

[Timo Aaltonen (tjaalton)]

seems fixed in intrepid, at least I can't reproduce it.

[smkururu (smkururu)]

Hi, I'm running Ubuntu Jaunty with Totem Movie Player 2.26.1 . I don't have backingstore in xorg.conf and I think the problem is the same except that I use ATI, not nvidia.

[jonnyb (tomas-pavlacky)]

Hi, I have a same problem as smkururu. I'm running Ubuntu Jaunty and Totem 2.26.1. I'm using Ati 2600 pcie. When i turn of Compiz, everything OK without crash.

[jonnyb (tomas-pavlacky)]

i installed ati-driver-installer-9-6-x86.x86_64 this driver released 15.6.2009 and fix my problem.