install failure if 2 both monitors are active

[Alexk]

Hi I'm newbie . I tried to install ubuntu 7.10 and ubuntu 8.04 on my pc. I tried several times with both releases but didn't work.Few minutes after start install only some colors appears on the screens and nothing more. After all I tried to install in safe graphic mode and it was successfully but when after all I tried to activate the graphic card it couldn't be activated(Of course I had downloaded all drivers and everything else needed ). I tried activate it many ways but it didn't work. Then I tried to install again in normal graphic mode ubuntu 8.04 but I disconnect the one screen by removing cable before start installing, and it work /installed fine. I m using xfx geforce7600gt (pci express) / amd athlon64 (socket 754) 3000+(2020real GHz) / msi motherboard with nforce4 chipset and my monitors are an lg1930p and a proview 15'' crt (I don't know the specific model). I hope my notice be helpful and for any details you may need I will be available for further answers.

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in xorg.

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please add your '/etc/X11/xorg.conf' file and your '/var/log/Xorg.0.log' file as attachments to your bug report? Thanks in advance.

[Loïc Martin (loic-martin3)]

I opened a bug report before realising the cause of the problem.

Brian, you'll find all the required files on the dupe ( Bug #277724 ).

[Brian Murray (brian-murray)]

Still awaiting information from the original reporter.

[Alexk (trexagyrebe)]

I m sorry i don't have any more this files. I reinstall 7.10 and used only one monitor. I m sorry i didn't answer all this time. I will repeat this try (install both monitors) in few weeks. I let u know then. Thnx for your interest.

[Loïc Martin (loic-martin3)]

Alexk, if you have a CD burner you can just make a Live CD for Ubuntu Intrepid Beta 1, then try to boot it. You don't need to install it (thus no need to make some space on your hardrive, etc...

Just boot the Live CD, mait till you get a garbled screen, possibly take a picture with a portable phone or similar, then CTRL-ALT-F2 to a console (black screen with only text, a bit like DOS).

You will have to mount a partition or (safer) a usbkey. With a USB key, just insert the key, wait a few seconds, then type :
ls /media/

And you should see something like /media/disk or similar.

Just type:
cp /etc/X11/xorg.conf /media/disk/
cp /var/log/Xorg.0.log /media/disk

Then:
umount /media/disk
(or just wait a bit)

And reboot with CTRL-ALT-SUPPR, remove the CD and nothing will have changed on your computer, but your usb key will have the required files xorg.conf and /Xorg.0.log.

Remember than in the console (text mode) you just need to type the beginning of the files and directories names, then press TAB (the key just left of the Q key on a QWERTY keyboard) and the rest can be autocompleted.