Hardy: HP-Toolbox only works when used as root
Bug #209781 reported by
Kivech
This bug report is a duplicate of:
Bug #195782: Users not automatically added to "scanner" group: No scanning functions of HP multi-function in Hardy.
Edit
Remove
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Debian) |
New
|
Undecided
|
Unassigned | ||
hplip (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: Hardy both in KDE and Gnome: hp-toolbox
When starting HP-Toolbox it gives an error saying that:
"ERROR: Device not found. Please check the connection and power-on device", while the HP device is shown in the left column.
The device is hooked up, powered on and fully functional.
If one, however, launches hp-toolbox as root:
sudo hp-toolbox
The tool works properly and can communicate with the HP device without a problem.
Clearly there is some sort of permission issue here that keeps the tool from communicating properly with the device when used in regular user mode.
hp-toolbox version 2.8.2
device manager version 11
Kubuntu Hardy x86_64 completely updated
To post a comment you must log in.
Update:
I just tested this on Hardy Gnome:
When starting hp-toolbox from a console this message is displayed:
HP Linux Imaging and Printing System (ver. 2.8.2)
HP Device Manager ver. 11.0
Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
QSettings: failed to open file '/etc/qt3/ qt_plugins_ 3.3rc' PSC_750? serial= HU193CT0C9WB PSC_750? serial= HU193CT0C9WB
error: Unable to communicate with device (code=12): hp:/usb/
warning: Device not found
error: Unable to communicate with device (code=12): hp:/usb/
warning: Device not found
When starting as root it works also perfectly.
Please fix this bug, since it looks to me like this way no one can use hp-toolbox the way it is supposed to, being a regular user.