Cannot mount USB Drive from "computer:///"

[Sebastian Schulze]

Binary package hint: gvfs

Fresh Installation of Hardy 8.04 beta, installed the latest updates. Now nautilus doesn't mount my usb sticks or usb disks anymore.
Im filing this bug under "gvfs", let me know if it should be moved elsewhere.

Expected behaviour: Plug in USB Drive - wait - Nautilus window pops up, with the drives contents
What happens instead: Plug in USB Drive - wait - an Icon "USB-Laufwerk" ("USB-Drive") appears in computer:/// but I cannot mount the drive.

The error message is in germany, would be happy if someone could tell me how to provide more information.

[Sebastien Bacher (seb128)]

Thank you for your bug report. What version of gvfs do you use? Could you get the debug informations requested on https://wiki.ubuntu.com/DebuggingRemovableDevices? You can ignore the lines about gnome-volume-manager which is not used in hardy

[Sebastian Schulze (bascht)]

I'm using gvfs 0.2.1-1ubuntu1

By the way: gnome-volume-manager was running. Could that cause any problems?

[Sebastian Schulze (bascht)]

is there any way to upload multiple files at once...? :)

[Sebastien Bacher (seb128)]

Does it work using an another user? Did you change any nautilus setting about browsing inserted media or similar?

[Neil Burlock (malone)]

I'm getting this exact problem with today's updates.

It's a USB flash drive formatted NTFS, an icon appears under "computer:///", but it cannot be mounted.

[Sebastian Schulze (bascht)]

Sebastien: I created a new User, the behaviour is exactly the same.
I also tried the right-click menu of the stick, but its impossible to mount the drive.

thank you for taking care. :)

I attached a screenshot of the nautilus settings.

[Neil Burlock (malone)]

With the latest updates this problem is now fixed for me

[Sebastian Schulze (bascht)]

Neil: Could you tell me which update of what package?

I need something to compare. ;)
The strange thing is that on my notebook (tp r61) the whole thing works, but its also a fresh installation of the hardy beta...

[Sebastien Bacher (seb128)]

is your user in the plugdev group on this installation? the issue weird and not likely a gvfs one

[Sebastian Schulze (bascht)]

yep, both (my user and the newly created one) are in the plugdev group.

[Sebastian Schulze (bascht)]

Mounting that drive with gnome-mount works alright! Also unmounting is no problem then.

$ gnome-mount -d /dev/sdd1

but after that... the same problem.

[Neil Burlock (malone)]

Sebasiten: Sorry, I just did a bulk update - there were dozens of packages, so I can't be sure what fixed it

[Sebastien Bacher (seb128)]

do you still get the issue? can you describe exact steps to trigger it? could you run /usr/lib/gvfs/gvfsd -r on a command line and note what is written when trying to mount the drive in nautilus to a comment?

[Sebastian Schulze (bascht)]

Yep. The issue is still there. It was a fresh installation of Hardy Beta. I'm already thinking about
reinstalling the whole box, when Hardy is out, cause the same thing doesn't happen on my Notebook (also fresh installation of hardy beta).

Steps to reproduce:
 - Insert USB Drive
 - Icon appears under computer://
 - Double click on the Icon -> Error "File cannot be mounted"

I appended the output of "gvfsd -r".
It is kind of interesting that there was no output until I pressed F5 in the nautilus computer:// window...

[Sebastien Bacher (seb128)]

what filesystem is used on the device?

[Sebastien Bacher (seb128)]

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.