The Settings windows will not respond to mouse click after performing some specific touchscreen operations within it

Bug #2074146 reported by Yujin.Wu
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This bug affects 1 person
Affects Status Importance Assigned to Milestone
GNOME Shell
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gnome-shell (Ubuntu)
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Bug Description

[Summary]
If we do some specific opration in the setting dialog by touchscreen, for example: use touchsreen to select Settings->Power->Power Saving->Screen Blank->10 minutes(or other time), the settings windows will stop responding to any other mouse opration, no matter touchpad, trackpoint or any other mouse.

Some gnome-shell errors could be found in kernel log:
Jul 26 14:22:03 Wei2-3 gnome-shell[2266]: meta_wayland_pointer_set_focus: assertion 'meta_cursor_tracker_get_pointer_visible (cursor_tracker) || clutter_seat_is_unfocus_inhibited (clutter_seat) || surface == NULL' failed
Jul 26 14:22:06 Wei2-3 systemd[2001]: Started app-gnome-org.gnome.Settings-3405.scope - Application launched by gnome-shell.
Jul 26 14:22:07 Wei2-3 gnome-shell[2266]: meta_window_set_stack_position_no_sync: assertion 'window->stack_position >= 0' failed

The issue is on Stock Ubuntu 24.04
u@Wei2-3:~$ cat /etc/os-release
PRETTY_NAME="Ubuntu 24.04 LTS"
NAME="Ubuntu"
VERSION_ID="24.04"
VERSION="24.04 LTS (Noble Numbat)"
VERSION_CODENAME=noble
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=noble
LOGO=ubuntu-logo
u@Wei2-3:~$ gnome-shell --version
GNOME Shell 46.0
u@Wei2-3:~$ uname -a
Linux Wei2-3 6.8.0-39-generic #39-Ubuntu SMP PREEMPT_DYNAMIC Fri Jul 5 21:49:14 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

This issue can be reproduced by Thinkpad E16 Gen2 and Thinkpad P16s Gen 3.

The screen shot video to reproduce the issue attached.

[Steps to reproduce]
Open Settings->Power->Poer Saving->Screen Blank. Use the touchscreen to change the blank time. After that, the Settings windows will stop respond to other mouse click operation except the touchscreen.

[Expected result]
The mouse operation should alwasy work well

[Actual result]
The mouse operation will stop response after some specific touchscreen operation.

[Failure rate]
100%

[Affected test cases]

[Additional information]
CID:
SKU:
system-manufacturer: LENOVO
system-product-name: 21MBZBR9US
bios-version: R2JET31W(1.08 )
CPU: Intel(R) Core(TM) Ultra 5 125U (14x)
GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:7d45] (rev 08)
kernel-version: 6.8.0-39-generic

Revision history for this message
Yujin.Wu (eugene2021) wrote :
Revision history for this message
Yujin.Wu (eugene2021) wrote :
Revision history for this message
Yujin.Wu (eugene2021) wrote :
Revision history for this message
Yujin.Wu (eugene2021) wrote :

Some gnome-control-crash log attached too. Hope helpful.

summary: - The Setting windows will not respond to mouse click after performing
- some specific touchscreen oprations within it
+ The Settings windows will not respond to mouse click after performing
+ some specific touchscreen operations within it
Revision history for this message
Yujin.Wu (eugene2021) wrote :

kernel log on another machine

Revision history for this message
Yujin.Wu (eugene2021) wrote :

A new finding: This issue can be consistently reproduced by using the touchscreen to select the dropdown menu of any window,for example: the "view options" in the nautilus.

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