package thunderbird 1:115.12.0+build3-0ubuntu0.23.10.1 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1

Bug #2072726 reported by Chase Drafahl
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Crash on Ubuntu 24.0 launch-update.

ProblemType: Package
DistroRelease: Ubuntu 23.10
Package: thunderbird 1:115.12.0+build3-0ubuntu0.23.10.1
ProcVersionSignature: Ubuntu 6.5.0-42.42-generic 6.5.13
Uname: Linux 6.5.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: spiritwxlf 1936 F.... wireplumber
 /dev/snd/controlC1: spiritwxlf 1936 F.... wireplumber
 /dev/snd/seq: spiritwxlf 1924 F.... pipewire
BuildID: 20240614163201
CasperMD5CheckResult: pass
Channel: Unavailable
Date: Wed Jul 10 22:39:53 2024
ErrorMessage: new thunderbird package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2023-11-23 (230 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
IpRoute:
 default via 192.168.1.254 dev wlp2s0 proto dhcp src 192.168.1.233 metric 600
 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.233 metric 600
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.22.0ubuntu1.1
 apt 2.7.3ubuntu0.1
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Title: package thunderbird 1:115.12.0+build3-0ubuntu0.23.10.1 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to mantic on 2024-07-11 (0 days ago)
dmi.bios.date: 01/07/2015
dmi.bios.release: 1.44
dmi.bios.vendor: Lenovo
dmi.bios.version: A9CN44WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lenovo Edge 15
dmi.board.vendor: LENOVO
dmi.board.version: 31900058 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Edge 15
dmi.ec.firmware.release: 1.32
dmi.modalias: dmi:bvnLenovo:bvrA9CN44WW:bd01/07/2015:br1.44:efr1.32:svnLENOVO:pn80K9:pvrLenovoEdge15:rvnLENOVO:rnLenovoEdge15:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoEdge15:skuLENOVO_MT_80K90_BU_idea_FM_LenovoEdge15:
dmi.product.family: IDEAPAD
dmi.product.name: 80K9
dmi.product.sku: LENOVO_MT_80K90_BU_idea_FM_Lenovo Edge 15
dmi.product.version: Lenovo Edge 15
dmi.sys.vendor: LENOVO

Revision history for this message
Chase Drafahl (spirit-wxlf) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in thunderbird (Ubuntu):
status: New → Confirmed
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