Kubuntu boots to black screen

Bug #2071707 reported by Jussi Pakkanen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
sddm (Ubuntu)
New
Undecided
Unassigned

Bug Description

The system fails to boot properly. It starts, but after Grub the screen remains blank and the system does not respond to anything, including keystrokes.

Workaround to make the problem go away:

When booting, press "e" in the grub menu and then remove "splash" argument from the kernel command line.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-36.36-generic 6.8.4
Uname: Linux 6.8.0-36-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: KDE
Date: Tue Jul 2 15:25:13 2024
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus:
 virtualbox/7.0.16, 6.8.0-35-generic, x86_64: installed
 virtualbox/7.0.16, 6.8.0-36-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Navi 23 [Radeon RX 6600/6600 XT/6600M] [1002:73ff] (rev c7) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Navi 23 [Radeon RX 6600/6600 XT/6600M] [1043:05d5]
InstallationDate: Installed on 2024-04-30 (63 days ago)
InstallationMedia: Kubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240425.1)
MachineType: ASUS System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-36-generic root=UUID=1d3a0bb9-2b4a-40eb-a1e9-878436ef7496 ro quiet vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/10/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2423
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX B550-F GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2423:bd08/10/2021:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXB550-FGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.120-2build1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
Jussi Pakkanen (jpakkane) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 2063143, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

affects: xorg (Ubuntu) → sddm (Ubuntu)
summary: - Xorg freeze
+ Kubuntu boots to black screen
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