gnome-shell crashes

[Denys Volynets]

gnome-shell crashes on turning off external monitor (usb-c) while laptop is in sleep mode.
Release: Ubuntu 24.04 LTS
gnome-shell: Installed: 46.0-0ubuntu5.1

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-shell
ProcVersionSignature: Ubuntu 6.8.0-35.35-generic 6.8.4
Uname: Linux 6.8.0-35-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 26 14:44:43 2024
InstallationDate: Installed on 2023-09-02 (298 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
SourcePackage: mutter
UpgradeStatus: Upgraded to noble on 2024-06-07 (19 days ago)

[Denys Volynets (longlivebenis)]

It seems like disable tiling extension helps to solve the issue.

[Daniel van Vugt (vanvugt)]

In that case it might be bug 2064037, but please follow these steps to confirm what the cause is:

1. Run these commands:
    journalctl -b0 > journal.txt
    journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.

2. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

[Denys Volynets (longlivebenis)]

link to problem: https://errors.ubuntu.com/oops/7896c436-3485-11ef-9e9a-fa163ec44ecd

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 2050865, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.