Ubuntu

gpu is not defined is there a solution for this

Bug #2070039 reported by SALMAN on 2024-06-21

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu	Invalid	Undecided	Unassigned

Bug Description

Intel® HD Graphics 5500 (BDW GT2)
This graphics card does not recognize the system. I tried more than one attempt, even on the Intel website according to their instructions.
https://dgpu-docs.intel.com/installation-guides/ubuntu/ubuntu-jammy-arc.html

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-35.35-generic 6.8.4
Uname: Linux 6.8.0-35-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 21 15:08:59 2024
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Lenovo HD Graphics 5500 [17aa:2226]
InstallationDate: Installed on 2024-06-20 (1 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: LENOVO 20CLS29Q02
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-35-generic root=UUID=c8a1c357-14d0-4a32-9507-746e243907c5 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/29/2021
dmi.bios.release: 1.42
dmi.bios.vendor: LENOVO
dmi.bios.version: N10ET63W (1.42 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20CLS29Q02
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50510 WIN
dmi.chassis.asset.tag: 0
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.16
dmi.modalias: dmi:bvnLENOVO:bvrN10ET63W(1.42):bd07/29/2021:br1.42:efr1.16:svnLENOVO:pn20CLS29Q02:pvrThinkPadX250:rvnLENOVO:rn20CLS29Q02:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20CL_BU_Think_FM_ThinkPadX250:
dmi.product.family: ThinkPad X250
dmi.product.name: 20CLS29Q02
dmi.product.sku: LENOVO_MT_20CL_BU_Think_FM_ThinkPad X250
dmi.product.version: ThinkPad X250
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.121+git2406040500.7f2091~oibaf~n
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2~git2406200600.0ac0fb~oibaf~n
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

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Revision history for this message

SALMAN (mrsg-92) wrote on 2024-06-21:

CurrentDmesg.txt Edit (97.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (16.5 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.1 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (10.5 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (401 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (499 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (38.5 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (5.4 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (237.6 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (6.0 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (441.8 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (66.5 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2024-06-24:

Ubuntu does support that GPU, it's just that you have unsupported graphics packages installed from the 'oibaf' PPA. Please uninstall the PPA using ppa-purge, or reinstall Ubuntu again without using PPAs.