incomplete ubuntu installation

Bug #2069640 reported by Asghar Ali
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-desktop-provision
Incomplete
Undecided
Unassigned

Bug Description

started the ubuntu installation on my Virtual box, and it went good, selected all the options and during the last step of installation, it suddenly crashes, and says, "we are sorry but we dont know what the error is. "

Jun 17 23:35:20 ubuntu subiquity_log.3396[4661]: Running command ['mount', '--make-private', '/tmp/tmps4i8okqa/mount/proc'] with allowed return codes [0] (capture=False)
Jun 17 23:35:20 ubuntu subiquity_log.3396[4661]: Running command ['umount', '/tmp/tmps4i8okqa/mount/proc'] with allowed return codes [0] (capture=False)
Jun 17 23:35:20 ubuntu subiquity_log.3396[4661]: Running command ['mount', '--make-private', '/tmp/tmps4i8okqa/mount/dev'] with allowed return codes [0] (capture=False)
Jun 17 23:35:20 ubuntu subiquity_log.3396[4661]: Running command ['umount', '/tmp/tmps4i8okqa/mount/dev'] with allowed return codes [0] (capture=False)
Jun 17 23:35:20 ubuntu subiquity_log.3396[4661]: finish: cmd-in-target: FAIL: curtin command in-target
Jun 17 23:35:20 ubuntu subiquity_event.3396[3396]: configuring apt
Jun 17 23:35:20 ubuntu subiquity_event.3396[3396]:
Jun 17 23:35:20 ubuntu subiquity_event.3396[3396]: curtin command in-target

Asghar Ali (asghar4415)
description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report Could you add the logs from/var/log/installer after getting the problem?

Changed in ubuntu-desktop-provision:
status: New → Incomplete
Revision history for this message
Asghar Ali (asghar4415) wrote :
Download full text (40.2 KiB)

here is the logs:
Jun 18 14:19:42 ubuntu subiquity_event.4499[4499]: subiquity/load_cloud_config/extract_autoinstall:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/load_cloud_config/extract_autoinstall:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Early/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Early/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Reporting/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Reporting/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Error/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Error/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Userdata/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Userdata/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Package/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Package/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Debconf/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Debconf/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Kernel/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Kernel/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Zdev/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Zdev/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Ad/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Ad/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Late/apply_autoinstall_config:
Jun 18 14:19:43 ubuntu subiquity_event.4499[4499]: subiquity/Late/apply_autoinstall_config:
Jun 18 14:20:06 ubuntu subiquity_event.4499[4499]: subiquity/Ad/has_support_GET:
Jun 18 14:20:34 ubuntu subiquity_event.4499[4499]: configuring apt
Jun 18 14:20:35 ubuntu subiquity_log.4499[5489]: start: cmd-apt-config: curtin command apt-config
Jun 18 14:20:35 ubuntu subiquity_log.4499[5489]: Handling apt to target /tmp/tmpx0ry2rpi/mount with config {'debconf_selections': {'subiquity': ''}, 'disable_components': [], 'disable_suites': ['security'], 'preserve_sources_list': False, 'primary': [{'arches': ['default'], 'uri': 'http://pk.archive.ubuntu.com/ubuntu/'}], 'security': [{'arches': ['amd64', 'i386'], 'uri': 'http://security.ubuntu.com/ubuntu/'}, {'arches': ['s390x', 'arm64', 'armhf', 'powerpc', 'ppc64el', 'riscv64'], 'uri': 'http://ports.ubuntu.com/ubuntu-ports'}]}
Jun 18 14:20:35 ubuntu subiquity_log.4499[5489]: Running command ['mount', '--bind', '/dev', '/tmp/tmpx0ry2rpi/mount/dev'] with allowed return codes [0] (capture=False)
Jun 18 14:20:35 ubuntu subiquity_log.4499[5489]: Running command ['mount', '--bind', '/proc', '/tmp/tmpx0ry2rpi/mount/proc'] with allow...

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank, the issue

E: Failed to fetch http://pk.archive.ubuntu.com/ubuntu/dists/noble/universe/binary-amd64/Packages.xz File has unexpected size (15656468 != 15038464). Mirror sync in progress?

which is a transient problem with your country local mirror. subiquity (the installer backend) isn't handling the situation today which is reported as bug #2067415

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