2nd Monitor is Visible On Lock screen.
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Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-shell (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
I'm currenlty using a Laptop Dell XPS 15 9520 with an Nvidia GPU.
Using a USB Type-C Hub - Model: HD292-Gray. It requires 2 USB-C ports to be use at the same time to be able to use 2 external monitors.
The Issue Only Happens at Work when I'm using this HUB.
At Home I have no issues using dual monitors with a Single USB C hub that's capable of outputing two monitors via 1 usb port.
ISSUE:
If PC is lock, and remains lock for a few minutes, then when moving mouse or pressing keys to wakeup the 2nd monitor is visible.
1 Monitor has the lockscreen waiting for password for the machine to be unlock.
But 2nd Monitor is completly visible.
This issue only happens when using this hub with 2 usb c ports.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSign
Uname: Linux 6.8.0-35-generic x86_64
NonfreeKernelMo
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.171.04 Tue Mar 19 20:30:00 UTC 2024
GCC version:
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 14 13:38:03 2024
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Intel Corporation Alder Lake-P GT2 [Iris Xe Graphics] [8086:46a6] (rev 0c) (prog-if 00 [VGA controller])
Subsystem: Dell Alder Lake-P GT2 [Iris Xe Graphics] [1028:0b19]
Subsystem: Dell GA107M [GeForce RTX 3050 Ti Mobile] [1028:0b19]
InstallationDate: Installed on 2024-04-30 (46 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Dell Inc. XPS 15 9520
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2024
dmi.bios.release: 1.23
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.23.0
dmi.board.name: 0F6K9V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 15 9520
dmi.product.sku: 0B19
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.120-2build1
version.
version.
version.
version.
version.
version.
version.
version.
The lock/unlock sequence can be broken by buggy gnome-shell extensions crashing when they get told to deactivate/ reactivate, so please start by removing any local extensions:
cd ~/.local/ share/gnome- shell/
rm -rf extensions
and then log in again.