Screen is blank after resuming from sleep
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
nvidia-graphics-drivers-535 (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
When I plug in an external screen into my laptop, after resuming from sleep the screen remains blank and cannot be woken unless I reboot. Switching to another tty doesn't work either.
I'm using Ubuntu 24.04 LTS
Steps to reproduce:
1) Log into a Gnome on Wayland session
2) Leave computer alone until sleep
3) Press a key on a keyboard to wake up
4) Status indicator LED shows that resuming started but the screen remains blank.
The screen should turn on with the lock screen instead.
The issue doesn't happen when the external screen is not connected. I tried connecting the screen using a USB-C to DisplayPort and HDMI cables as well, with the same results.
Logs from dmesg:
```
[ 618.379354] workqueue: pm_runtime_work hogged CPU for >10000us 4 times, consider switching to WQ_UNBOUND
[ 619.067342] workqueue: acpi_os_
[ 670.849959] usb 3-3.1.1.4: USB disconnect, device number 15
[ 710.537918] workqueue: pm_runtime_work hogged CPU for >10000us 8 times, consider switching to WQ_UNBOUND
[ 711.225911] workqueue: acpi_os_
[ 735.759781] BUG: unable to handle page fault for address: 0000000000002360
[ 735.759785] #PF: supervisor read access in kernel mode
[ 735.759786] #PF: error_code(0x0000) - not-present page
[ 735.759787] PGD 0 P4D 0
[ 735.759789] Oops: 0000 [#1] PREEMPT SMP NOPTI
[ 735.759791] CPU: 0 PID: 10 Comm: kworker/0:1 Tainted: P OE 6.8.0-35-generic #35-Ubuntu
[ 735.759793] Hardware name: Razer Blade 15 Advanced Model (Mid 2021) - RZ09-0409/CH570, BIOS 2.02 11/12/2021
[ 735.759794] Workqueue: kacpi_notify acpi_os_
[ 735.759798] RIP: 0010:_nv025557r
[ 735.760143] Code: 74 28 8b 45 34 48 83 ec 08 44 89 fa 48 89 df 50 44 8b 5d 18 4c 8b 4d 28 44 8b 45 24 44 89 d9 e8 61 ec 59 00 4c 8b 55 10 58 5a <41> 83 ba 60 23 00 00 01 74 21 41 83 c4 01 44 39 a3 c8 3d 00 00 0f
[ 735.760145] RSP: 0018:ffffb35480
[ 735.760146] RAX: 0000000000000008 RBX: ffff928d01dc8008 RCX: 0000000000000000
[ 735.760147] RDX: ffffffffc1c84861 RSI: 0000000000000000 RDI: 0000000000000000
[ 735.760148] RBP: ffff928d1132af90 R08: 0000000000000000 R09: 0000000000000000
[ 735.760148] R10: 0000000000000000 R11: 0000000000000000 R12: 0000000000000009
[ 735.760149] R13: ffff928cc8de8318 R14: ffff928cc8de8008 R15: 0000000000000001
[ 735.760150] FS: 000000000000000
[ 735.760151] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 735.760152] CR2: 0000000000002360 CR3: 00000008d503c002 CR4: 0000000000f70ef0
[ 735.760153] PKRU: 55555554
[ 735.760153] Call Trace:
[ 735.760154] <TASK>
[ 735.760156] ? show_regs+0x6d/0x80
[ 735.760160] ? __die+0x24/0x80
[ 735.760161] ? page_fault_
[ 735.760163] ? do_user_
[ 735.760164] ? exc_page_
[ 735.760167] ? asm_exc_
[ 735.760170] ? _nv025557rm+
[ 735.760466] ? _nv025557rm+
[ 735.760765] ? _nv000694rm+
[ 735.760957] ? rm_acpi_
[ 735.761147] ? rm_acpi_
[ 735.761339] ? nv_acpi_
[ 735.761518] ? acpi_ev_
[ 735.761521] ? acpi_os_
[ 735.761523] ? process_
[ 735.761525] ? worker_
[ 735.761527] ? __pfx_worker_
[ 735.761529] ? kthread+0xef/0x120
[ 735.761531] ? __pfx_kthread+
[ 735.761532] ? ret_from_
[ 735.761534] ? __pfx_kthread+
[ 735.761535] ? ret_from_
[ 735.761538] </TASK>
[ 735.761539] Modules linked in: xt_conntrack nft_chain_nat xt_MASQUERADE nf_nat nf_conntrack_
[ 735.761571] intel_uncore_
[ 735.761610] pmt_telemetry processor_
[ 735.761638] CR2: 0000000000002360
[ 735.761640] ---[ end trace 0000000000000000 ]---
[ 735.877545] RIP: 0010:_nv025557r
[ 735.877960] Code: 74 28 8b 45 34 48 83 ec 08 44 89 fa 48 89 df 50 44 8b 5d 18 4c 8b 4d 28 44 8b 45 24 44 89 d9 e8 61 ec 59 00 4c 8b 55 10 58 5a <41> 83 ba 60 23 00 00 01 74 21 41 83 c4 01 44 39 a3 c8 3d 00 00 0f
[ 735.877962] RSP: 0018:ffffb35480
[ 735.877964] RAX: 0000000000000008 RBX: ffff928d01dc8008 RCX: 0000000000000000
[ 735.877965] RDX: ffffffffc1c84861 RSI: 0000000000000000 RDI: 0000000000000000
[ 735.877966] RBP: ffff928d1132af90 R08: 0000000000000000 R09: 0000000000000000
[ 735.877967] R10: 0000000000000000 R11: 0000000000000000 R12: 0000000000000009
[ 735.877968] R13: ffff928cc8de8318 R14: ffff928cc8de8008 R15: 0000000000000001
[ 735.877969] FS: 000000000000000
[ 735.877971] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 735.877972] CR2: 0000000000002360 CR3: 000000015082a004 CR4: 0000000000f70ef0
[ 735.877973] PKRU: 55555554
[ 735.877974] note: kworker/0:1[10] exited with irqs disabled
```
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: nvidia-driver-535 535.171.04-0ubuntu2
ProcVersionSign
Uname: Linux 6.8.0-35-generic x86_64
NonfreeKernelMo
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: GNOME
Date: Wed Jun 12 17:21:50 2024
InstallationDate: Installed on 2024-06-03 (9 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-
XDG_RUNTIME_
SourcePackage: nvidia-
UpgradeStatus: No upgrade log present (probably fresh install)