Fingerprint authentication doesn't work after suspend

Bug #2067135 reported by Olexii
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
fprintd (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

On Thinkpad t15 gen2 fingerprint reader works on lock screen if locked manually, but doesn't work when system resumes from sleep. It doesn't matter if system was suspended after a period of inactivity or manually.

According to logs, fprintd seems to be launched, but gnome-shell switches to password authentication.

I've seen this issue several times on Ubuntu 23.10 but on Ubuntu 24.04 it reproduces every time. May be some timing issues or race conditions, i don't know...

тра 25 10:09:41 laptop dbus-daemon[721]: [system] Activating via systemd: service name='net.reactivated.Fprint' unit='fprintd.service' requested by ':1.78' (uid=1000 pid=1778 comm="/u>
тра 25 10:09:41 laptop systemd[1]: Starting man-db.service - Daily man-db regeneration...
тра 25 10:09:41 laptop systemd[1]: Starting fprintd.service - Fingerprint Authentication Daemon...
тра 25 10:09:41 laptop kernel: psmouse serio1: synaptics: queried max coordinates: x [..5678], y [..4694]
тра 25 10:09:41 laptop kernel: PM: suspend exit
тра 25 10:09:41 laptop systemd-sleep[54799]: System returned from sleep operation 'suspend'.
тра 25 10:09:41 laptop bluetoothd[720]: Controller resume with wake event 0x0
тра 25 10:09:41 laptop fprintd[54916]: Failed to install a sleep delay inhibitor: GDBus.Error:org.freedesktop.login1.OperationInProgress: The operation inhibition has been requested f>
тра 25 10:09:41 laptop dbus-daemon[721]: [system] Successfully activated service 'net.reactivated.Fprint'
тра 25 10:09:41 laptop systemd[1]: Started fprintd.service - Fingerprint Authentication Daemon.
тра 25 10:09:41 laptop gnome-shell[1778]: no authentication service is enabled, using password authentication

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: fprintd 1.94.3-1
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat May 25 10:34:19 2024
InstallationDate: Installed on 2024-05-24 (1 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
ProcEnviron:
 LANG=uk_UA.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: fprintd
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Olexii (noise2003) wrote :
Olexii (noise2003)
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in fprintd (Ubuntu):
status: New → Confirmed
Revision history for this message
Matthew (gromituk) wrote :

Thank you, Olexii - seeing the same behaviour on a ThinkPad X1 Yoga Gen6.

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