update-manager crashed

[TERENCE PERSIN]

Hi,

update-manager crashed with json.decoder.JSONDecodeError

Description: Ubuntu 22.04.4 LTS
Release: 22.04

ProblemType: Crash
CrashCounter: 1
CurrentDesktop: ubuntu:GNOME
Date: Tue May 21 23:56:42 2024
ExecutablePath: /usr/bin/update-manager
ExecutableTimestamp: 1702031006
InterpreterPath: /usr/bin/python3.10
ProcCmdline: /usr/bin/python3 /usr/bin/update-manager --no-update --no-focus-on-map

ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash

json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo

Any idea plz ?

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-advantage-tools 31.2.3~22.04
ProcVersionSignature: Ubuntu 6.5.0-28.29~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue May 21 23:28:17 2024
InstallationDate: Installed on 2022-01-25 (847 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: ubuntu-advantage-tools
UpgradeStatus: Upgraded to jammy on 2022-04-28 (754 days ago)
apparmor_logs.txt:

cloud-id.txt-error: Invalid command specified 'cloud-id'.
livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: open /var/snap/canonical-livepatch/278/livepatchd.err: permission denied
uaclient.conf:
 contract_url: https://contracts.canonical.com
 log_level: debug

[Renan Rodrigo (renanrodrigo)]

Hello, ubtb450, thanks for reporting this bug.

I am under the impression this is a duplicate of something already fixed on the update-manager side.
I will add them to this bug, and mark incomplete for u-a-t until we get more information.

[Apport retracing service (apport)]

Thank you for your report!

However, processing it in order to get sufficient information for the
developers failed, since the report is ill-formed. Perhaps the report data got
modified?

  Malformed problem report: Line 'Any idea plz ?\n' does not contain a colon for separating the key from the value. Is this a proper .crash text file?

If you encounter the crash again, please file a new report.

Thank you for your understanding, and sorry for the inconvenience!