The external monitor does not wake up from sleep at 4K resolution
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
nvidia-graphics-drivers-550 (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I have Ubuntu Studio 24.04 and Ubuntu 24.04 - the problem is identical on both. Namely, I have a 4K external monitor connected to my laptop. I would like to use the native 4K resolution on both the laptop and the external monitor. Unfortunately, if I use the 4K resolution, every time the computer goes into sleep mode or just screen saver mode, the external screen doesn't wake up. Changing the resolution to a lower one and then back to 4K helps, and everything works until the next sleep. The problem does not occur at resolutions lower than 4K - the external monitor wakes up every time.
I am using an NVIDIA GeForce 2080 RTX graphics card with the nvidia-driver-550 drivers, but I have checked with several earlier versions. The same issue occurs with the Nouveau drivers.
---
ProblemType: Bug
.proc.driver.
DeviceFileMinor: 4323
DeviceFileMode: 256
DeviceFileModify: 1
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
.proc.driver.
NVRM version: NVIDIA UNIX x86_64 Kernel Module 550.67 Tue Mar 12 23:54:15 UTC 2024
GCC version: gcc version 13.2.0 (Ubuntu 13.2.0-23ubuntu4)
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Brak dostępu: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: KDE
DistUpgraded: Fresh install
DistroCodename: noble
DistroRelease: Ubuntu 24.04
DistroVariant: ubuntu
DkmsStatus:
nvidia/550.67, 6.8.0-31-
nvidia/550.67, 6.8.10-
nvidia/550.67, 6.8.11-
ExtraDebuggingI
GraphicsCard:
NVIDIA Corporation TU104M [GeForce RTX 2080 SUPER Mobile / Max-Q] [10de:1e93] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] TU104M [GeForce RTX 2080 SUPER Mobile / Max-Q] [1462:12b0]
InstallationDate: Installed on 2024-05-17 (11 days ago)
InstallationMedia: Ubuntu-Studio 24.04 LTS "Noble Numbat" - Release amd64 (20240424.1)
MachineType: Micro-Star International Co., Ltd. Creator 17 A10SGS
NonfreeKernelMo
Package: xorg-server (not installed)
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
Tags: noble possible-
Uname: Linux 6.8.0-31-lowlatency x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True
dmi.bios.date: 03/05/2021
dmi.bios.release: 3.16
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E17G3IMS.310
dmi.board.
dmi.board.name: MS-17G3
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Creator
dmi.product.name: Creator 17 A10SGS
dmi.product.sku: 17G3.3
dmi.product.
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.120-2build1
version.
version.
version.
version.
version.
version.
version.
version.
affects: | pm-utils (Ubuntu) → linux (Ubuntu) |
affects: | linux (Ubuntu) → xorg (Ubuntu) |
affects: | xorg-server (Ubuntu) → nvidia-graphics-drivers-550 (Ubuntu) |
Changed in nvidia-graphics-drivers-550 (Ubuntu): | |
status: | Incomplete → New |
tags: | added: suspend-resume |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https:/ /wiki.ubuntu. com/Bugs/ FindRightPackag e. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.
To change the source package that this bug is filed about visit https:/ /bugs.launchpad .net/ubuntu/ +bug/2066129/ +editstatus and add the package name in the text box next to the word Package.
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