black screen when connecting via Microsoft Remote Desktop

[Tommy Aytch]

black screen when connecting via Microsoft Remote Desktop... worked the first day and second day black screen with no configurations changed to my knowledge?

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-remote-desktop 46.1-1
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
Date: Wed May 15 21:35:44 2024
InstallationDate: Installed on 2024-05-09 (6 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-remote-desktop
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Viraniac (viraniac)]

I am also seeing similar behavior intermittently after rebooting the system. Sometimes it works, sometimes it gives a black screen that lasts for about 30 seconds and then the connection gets terminated. Subsequent connects works though.

I am seeing this both on x86 laptop and arm64 SBCs

Please find the log attached that I have captured using `journalctl /usr/libexec/gnome-remote-desktop-daemon`. The log file has two subsequent login attempts where first failed, second succeeded. First log is having timestamp from 17:55:08 to 17:55:39. The rest of the log is for second attempt