No Audio (Speaker and Microphone) is available in New Infinix Inbook Y2 Plus Laptop
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Hello,
After installing Ubuntu 24.04 LTS in new Infinix INBOOK Y2 PLUS 11th Gen Intel Corei5-1155G7 laptop, it was noticed that audio including speaker and microphone are not available. All other functionalities are available in general except the audio as mentioned. This is to be noted that audio is working completely fine in Windows 11 which is installed in other partition in the same laptop.
Please investigate the issue and provide an update.
Regards,
Pradip Kumar Das
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-
ProcVersionSign
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: pradip 1921 F.... pipewire
/dev/snd/
CRDA: N/A
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Sat May 11 19:34:04 2024
InstallationDate: Installed on 2024-05-07 (4 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Infinix INBOOK Y2 PLUS
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-
XDG_RUNTIME_
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 20240318.
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2023
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: TGL_TG325_
dmi.board.
dmi.board.name: EM_TG325_200B_V1.0
dmi.board.vendor: Infinix
dmi.board.version: Default string
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Laptop
dmi.product.name: INBOOK Y2 PLUS
dmi.product.sku: DEFAULT
dmi.product.
dmi.sys.vendor: Infinix