Diagnostics settings flips to Never without any user action
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-control-center (Ubuntu) |
Fix Released
|
Low
|
Alessandro Astone | ||
Jammy |
Confirmed
|
Undecided
|
Unassigned | ||
Noble |
Confirmed
|
Undecided
|
Unassigned | ||
whoopsie-preferences (Ubuntu) |
Triaged
|
Undecided
|
Alessandro Astone | ||
Jammy |
Triaged
|
Undecided
|
Unassigned | ||
Noble |
Triaged
|
Undecided
|
Unassigned |
Bug Description
[ Impact ]
In GNOME Settings' Diagnostics page, the switch to control automatic bug reporting to Canonical automatically flips to "Never" after 1 minute of the page being open without interaction
The bug triggered because the DBus service that manages the automatic-
We are fixing the issue by detecting that the service has quit in which case we should not refresh the state of the setting.
A further change should be applied to the whoopsie-
[ Test Plan ]
* Open GNOME Settings -> Privacy & Security -> Diagnostics
* You should see `Send error reports to Canonical` set to `Manual` by default.
> If instead it is set to Never, change it now to another option.
* Stay on the settings page for more than 60 seconds
* The setting should have remained the same and *not* have automatically changed to `Never`.
[ Where problems could occur ]
This patch also tries to re-start the "whoopsie-
[ Original Description ]
steps to reproduce.
1. Open Gnome Settings
2. Go to Privacy -> Diagnostics
3. You should see `Send error reports to Canonical` set to Manual by default.
4. Stay on the settings page for some time (maybe <2 mins), the setting will slip to Never.
You could also try to change the settings to Automatic and stay on the page, it will also flip to Never within a couple of minutes.
I noticed this on Jammy, Mantic, and Noble.
description: | updated |
tags: | added: rls-nn-incoming |
tags: | added: udeng-3668 |
tags: |
added: rls-oo-incoming removed: rls-nn-incoming |
Changed in gnome-control-center (Ubuntu): | |
status: | Confirmed → Fix Committed |
description: | updated |
Changed in whoopsie-preferences (Ubuntu): | |
assignee: | nobody → Alessandro Astone (aleasto) |
status: | New → Triaged |
Changed in gnome-control-center (Ubuntu Jammy): | |
status: | New → Confirmed |
Changed in gnome-control-center (Ubuntu Noble): | |
status: | New → Confirmed |
Changed in whoopsie-preferences (Ubuntu Jammy): | |
status: | New → Triaged |
Changed in whoopsie-preferences (Ubuntu Noble): | |
status: | New → Triaged |
status: | Triaged → New |
Changed in whoopsie-preferences (Ubuntu Jammy): | |
status: | Triaged → New |
Changed in whoopsie-preferences (Ubuntu Jammy): | |
status: | New → Triaged |
Changed in whoopsie-preferences (Ubuntu Noble): | |
status: | New → Triaged |
Thanks, it's a visual issue and probably not worth a rls target but still we will put into our backlog