Ubuntu
pipewire package

Bluetooth sound severely degraded - Ubuntu 24.04

Bug #2065170 reported by SN on 2024-05-08

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	pipewire (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Bluetooth audio is becoming totally inaudible, after I did a clean / fresh install of ubuntu 24.04 on my machine..
I have been using the same desktop / hardware / set-up with ubuntu 20.04 for several years without any such issues.

Noticing the issue happening very frequently with audio from the firefox browser

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: bluez 5.72-0ubuntu5
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed May 8 21:31:02 2024
InstallationDate: Installed on 2024-05-06 (2 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: HP HP EliteDesk 800 G4 DM 35W
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-31-generic root=UUID=609cccbc-dc22-41f7-9a96-efc5b9918393 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/28/2022
dmi.bios.release: 19.0
dmi.bios.vendor: HP
dmi.bios.version: Q21 Ver. 02.19.00
dmi.board.name: 83E2
dmi.board.vendor: HP
dmi.board.version: KBC Version 07.D1.00
dmi.chassis.asset.tag: 8CC8371TCH
dmi.chassis.type: 6
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 7.209
dmi.modalias: dmi:bvnHP:bvrQ21Ver.02.19.00:bd03/28/2022:br19.0:efr7.209:svnHP:pnHPEliteDesk800G4DM35W:pvr:rvnHP:rn83E2:rvrKBCVersion07.D1.00:cvnHP:ct6:cvr:sku2YH11AV:
dmi.product.family: 103C_53307F HP EliteDesk
dmi.product.name: HP EliteDesk 800 G4 DM 35W
dmi.product.sku: 2YH11AV
dmi.sys.vendor: HP
hciconfig:
hci0: Type: Primary Bus: USB
  BD Address: 30:24:32:CE:51:25 ACL MTU: 1021:4 SCO MTU: 96:6
  UP RUNNING
  RX bytes:9670172 acl:604 sco:0 events:1379180 errors:0
  TX bytes:1186613591 acl:1378790 sco:0 commands:184 errors:0

Tags:

Revision history for this message

SN (accforsn) wrote on 2024-05-08:

CurrentDmesg.txt Edit (85.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.5 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (8.7 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1007 bytes, text/plain; charset="utf-8")
Lsusb.txt Edit (408 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (972 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (51.5 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (17.8 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (5.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (9.3 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (287.0 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (1.0 MiB, text/plain; charset="utf-8")
getfacl.txt Edit (155 bytes, text/plain; charset="utf-8")
rfkill.txt Edit (113 bytes, text/plain; charset="utf-8")
syslog.txt Edit (16.2 KiB, text/plain; charset="utf-8")

Daniel van Vugt (vanvugt) on 2024-05-15

affects:

bluez (Ubuntu) → pipewire (Ubuntu)

Revision history for this message

Launchpad Janitor (janitor) wrote on 2024-05-21:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pipewire (Ubuntu):
status:	New → Confirmed

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.

Ubuntupipewire package