22.04 install to Dell 15 5339 i7-1355U crashed after selecting 'Erase disk' option

Bug #2064964 reported by Michael Royal

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8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Possible issue with install media(Verbatim USB); must retry with different brand USB

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubiquity 22.04.20
ProcVersionSignature: Ubuntu 6.5.0-18.18~22.04.1-generic 6.5.8
Uname: Linux 6.5.0-18-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CasperVersion: 1.470.2
CurrentDesktop: ubuntu:GNOME
Date: Mon May 6 14:23:53 2024
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Michael Royal (midaro01) wrote :
Revision history for this message
Paul White (paulw2u) wrote :

From UbiquitySyslog.txt which has been added to this bug report:

May 6 21:23:37 ubuntu kernel: [ 392.877357] SQUASHFS error: zlib decompression failed, data probably corrupt
May 6 21:23:37 ubuntu kernel: [ 392.877362] SQUASHFS error: Failed to read block 0x4b2d83c: -5

It's possible you had a bad write to your installation media or for some other reason its contents could not be read correctly. If you've tried again and are still having problems you should try re-writing the image to your media (and maybe re-download the image as well).

Changed in ubiquity (Ubuntu):
status: New → Incomplete
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