web camera doesn't work after update

[Vadim]

After every update web camera stops working (Cheese reports "No device found"). Then after some of the following updates it is fixed. Then after next update it is not working again. This cycle was repeated many times. The same cycle happens with login procedure that doesn't go smoothly.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.41
ProcVersionSignature: Ubuntu 5.4.0-177.197-generic 5.4.268
Uname: Linux 5.4.0-177-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sun May 5 16:43:20 2024
InstallationDate: Installed on 2018-09-05 (2069 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: Upgraded to focal on 2023-05-11 (360 days ago)
VarLogDistupgradeTermlog:

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

You've filed this bug against the upgrade process of 18.04 that upgraded you to 20.04 that was run 360 days ago? (Ubuntu-release-upgrader upgrades your release, last run 360 days ago, and won't be run again until you upgrade to 22.04, but you mention this as a regular cycle?) I suggest support, as I'm unsure what your issue is.

It maybe helpful to convert this question into a question (ie. geared at support), at least until its worked out what your issue, but its unlikely the tool you ran 360 days ago & hasn't run again since. Maybe kernel, kernel module instead is your issue.