When opening a file folder, the window opens blank with no texts.

Bug #2063498 reported by Eugenio
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical SSO provider
Invalid
Undecided
Unassigned

Bug Description

Hi dears,
If you open any window in Firefox this does not happen.
When I make a copy of a document, the progress indication does not appear and it also does not inform me of the position of the copy, whether it has finished or not.
If you click on this same window, the texts disappear and to return you have to move the mouse around the window.
I was unable to install some applications such as Balena Etcher, VMware Player, EasyEda for Linux x64, among others.
On this machine I installed Ubuntu 24, it has 64GB of Ram, Xeon Processor, NVIDIA GTX650 Video Card, 3 monitors, 2 Acer and 1 LG, Main board ASROCK.

Revision history for this message
Eugenio (eugenio-linux) wrote :

I was copying approximately 24GB of files to place on another computer, and after "finishing" the copy, ejecting the device, the other computer did not read or open the media. The other computer is running Ubuntu 18 - 32 bits.

Revision history for this message
Shane M. Pelletier (shanepelletier) wrote :

Hello,

This project is only for issues with the Ubuntu One Single Sign-On service, and the problem you describe does not seem to be directly with the sign-on service. Further, the problem you describe is not a bug but probably a support request, so here are some pointers for the correct places to get help:

If you need help with general Ubuntu issues you have two main choices.

The first is to rely on free support provided by the Ubuntu community. For this please visit https://www.ubuntu.com/support/community-support or post your questions directly in http://askubuntu.com/ or https://ubuntuforums.org/.

The second if you're looking for commercial-grade support, is to check out Canonical's support offerings for Ubuntu at https://www.ubuntu.com/support.

I hope this helps you find a solution to your issue.

Regards,

- Shane

Changed in canonical-identity-provider:
status: New → Invalid
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