Barcode not visible when trying to add a new authentication device
Bug #2063089 reported by
Nico Heister
This bug affects 3 people
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Canonical SSO provider |
Fix Released
|
Critical
|
Shane M. Pelletier | ||
Bug Description
When I try to add a new authentication device by going to:
My Account -> Authentication devices -> Smartphone, tablet, or other generic HOTP/TOTP device -> Add device
On the next page, there should be a QR code/barcode visible, but it's not showing.
I've tried this on different browsers and different machines, but the result is always the same.
Revision history for this message
| Shane M. Pelletier (shanepelletier) wrote | #1 |
| Changed in canonical-identity-provider: | |
| status: | New → Triaged |
| Changed in canonical-identity-provider: | |
| importance: | Undecided → Critical |
| status: | Triaged → Confirmed |
| Changed in canonical-identity-provider: | |
| status: | Confirmed → In Progress |
| assignee: | nobody → Shane M. Pelletier (shanepelletier) |
| Changed in canonical-identity-provider: | |
| status: | In Progress → Fix Released |
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Hi there,
Thank you for the report. We are aware of this issue and are working on a fix. In the meantime, the instructions under "to set up manually" should still work.