subiquity

curthooks crashed with CurtinInstallError (corrupted media)

Bug #2063071 reported by Achak Claw on 2024-04-22

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This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	subiquity	Incomplete	Undecided	Unassigned

Bug Description

Unable to install Ubuntu 24.04 LTS on system due to subiquity crashing.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.8.0-28.28-generic 6.8.1
Uname: Linux 6.8.0-28-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
BootstrapLog: Error: [Errno 40] Too many levels of symbolic links: '/var/log/installer/ubuntu_bootstrap.log'
CasperMD5CheckResult: fail
CasperVersion: 1.498
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurtinAptConfig: /var/log/installer/curtin-install/subiquity-curtin-apt.conf
Date: Mon Apr 22 03:51:26 2024
DesktopInstallerRev: 159
ExecutablePath: /snap/ubuntu-desktop-bootstrap/159/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-bootstrap/159/usr/bin/python3.10
LiveMediaBuild: Ubuntu 24.04 LTS "Noble Numbat" - Beta amd64 (20240421)
MachineType: Micro-Star International Co., Ltd. MS-7D91
ProcAttrCurrent: snap.hostname-desktop-bootstrap.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-bootstrap/159/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-bootstrap/159/etc/subiquity/postinst.d
ProcEnviron:
LANG=C.UTF-8
LD_LIBRARY_PATH=<set>
PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz rdinit=/vtoy/vtoy --- quiet splash
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1
PythonDetails: N/A
SnapChannel:

SnapRevision: 159
SnapUpdated: False
SnapVersion: 0+git.c14127de3
SourcePackage: subiquity
Title: curthooks crashed with CurtinInstallError
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/12/2024
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 1.B0
dmi.board.asset.tag: Default string
dmi.board.name: MAG Z790 TOMAHAWK WIFI DDR4 (MS-7D91)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 2.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvr1.B0:bd01/12/2024:br5.27:svnMicro-StarInternationalCo.,Ltd.:pnMS-7D91:pvr2.0:rvnMicro-StarInternationalCo.,Ltd.:rnMAGZ790TOMAHAWKWIFIDDR4(MS-7D91):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0:skuDefaultstring:
dmi.product.family: Default string
dmi.product.name: MS-7D91
dmi.product.sku: Default string
dmi.product.version: 2.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

Tags:

Revision history for this message

Achak Claw (achak-c) wrote on 2024-04-22:

CasperMD5CheckMismatches.txt Edit (14.4 KiB, text/plain; charset="utf-8")
CrashDB.txt Edit (162 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (110.4 KiB, text/plain; charset="utf-8")
CurtinCurthooksConfig.txt Edit (22.0 KiB, text/plain; charset="utf-8")
CurtinErrors.gz Edit (23.8 KiB, application/x-gzip)
CurtinExtractConfig.txt Edit (22.0 KiB, text/plain; charset="utf-8")
CurtinInitialConfig.txt Edit (339 bytes, text/plain; charset="utf-8")
CurtinLog.txt Edit (126.2 KiB, text/plain; charset="utf-8")
CurtinPartitioningConfig.txt Edit (3.2 KiB, text/plain; charset="utf-8")
DesktopInstallerLog.txt Edit (140.6 KiB, text/plain; charset="utf-8")
InstallerJournal.txt Edit (889.2 KiB, text/plain; charset="utf-8")
InstallerServerLog.txt Edit (430.6 KiB, text/plain; charset="utf-8")
InstallerServerLogInfo.txt Edit (10.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (55.4 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Lsusb-t.txt Edit (2.2 KiB, text/plain; charset="utf-8")
Lsusb-v.txt Edit (272.8 KiB, text/plain; charset="utf-8")
ProbeData.txt Edit (113.3 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (19.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (11.0 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Traceback.txt Edit (1.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (476.0 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (3.4 MiB, text/plain; charset="utf-8")

information type:

Private → Public

Revision history for this message

Olivier Gayot (ogayot) wrote on 2024-04-22:

Hello and thank you for your bug report,

The errors that show up in CurtinLog.txt typically indicate a corrupted media.

Furthermore, as shown in the report, the checksum of the installation media
failed:

CasperMD5CheckResult: fail

Could you please retry downloading the ISO and/or flash it to a different
storage device?

Thanks,
Olivier

summary:	- curthooks crashed with CurtinInstallError + curthooks crashed with CurtinInstallError (corrupted media)
Changed in subiquity:
status:	New → Incomplete

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