Failed to read fan data for Asus Zenbook laptop

Bug #2062325 reported by Islam
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
New
Undecided
Anthony Wong
lm-sensors (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Laptop: Asus Zenbook 14 UX435-EG

[ 29.311703] asus_wmi: fan_curve_get_factory_default (0x00110024) failed: -19
[ 29.312163] asus_wmi: fan_curve_get_factory_default (0x00110025) failed: -19
[ 29.312630] asus_wmi: fan_curve_get_factory_default (0x00110032) failed: -19
[ 30.186596] thermal thermal_zone7: failed to read out thermal zone (-61)

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: lm-sensors 1:3.6.0-9build1
ProcVersionSignature: Ubuntu 6.8.0-22.22-generic 6.8.1
Uname: Linux 6.8.0-22-generic x86_64
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 18 15:01:26 2024
InstallationDate: Installed on 2024-03-22 (27 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
SourcePackage: lm-sensors
UpgradeStatus: Upgraded to noble on 2024-04-11 (7 days ago)

Revision history for this message
Islam (islam) wrote :
description: updated
Changed in linux (Ubuntu):
assignee: nobody → Anthony Wong (anthonywong)
tags: added: server-triage-discuss
Revision history for this message
Athos Ribeiro (athos-ribeiro) wrote :

Marking this as incomplete for lm-sensors as this is being delt with through the kernel tracker. For a lm-sensors POV, it would be nice to collect and provide more logs for more context and a possible upstream bug follow up.

tags: removed: server-triage-discuss
Changed in lm-sensors (Ubuntu):
status: New → Incomplete
Revision history for this message
Islam (islam) wrote :

If there are specific steps to collect the logs you need, please share it with me and I will run them.

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