gray screen presented upon rdp connection

Bug #2061515 reported by bublyapplejuice2
34
This bug affects 8 people
Affects Status Importance Assigned to Milestone
gnome-remote-desktop (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When logging into a VM or a bare metal device running 24.04 over RDP Remote Login (new feature for gnome-remote-desktop 46), a gray screen is presented to the user. The time is written at the top, and there is the top bar controls for power off/restart etc, but no desktop icons are visible.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-remote-desktop 46.0-2
ProcVersionSignature: Ubuntu 6.8.0-22.22-generic 6.8.1
Uname: Linux 6.8.0-22-generic x86_64
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
Date: Mon Apr 15 09:41:32 2024
InstallationDate: Installed on 2024-04-12 (3 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Beta amd64 (20240410.2)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: gnome-remote-desktop
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
bublyapplejuice2 (bublyapplejuice2) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-remote-desktop (Ubuntu):
status: New → Confirmed
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