`ubuntu-bug subiquity` doesn't allow filing the bug from Desktop ISOs

[geole0]

ubuntu@ubuntu:~$ ubuntu-bug subiquity
dpkg-query: no packages found matching subiquity
ubuntu@ubuntu:~$ Gtk-Message: 14:42:32.545: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it.
[30459, Main Thread] WARNING: GTK+ module /snap/firefox/4090/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

(firefox:30459): Gtk-WARNING **: 14:42:33.552: GTK+ module /snap/firefox/4090/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 14:42:33.553: Failed to load module "canberra-gtk-module"
[30459, Main Thread] WARNING: GTK+ module /snap/firefox/4090/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

(firefox:30459): Gtk-WARNING **: 14:42:33.577: GTK+ module /snap/firefox/4090/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 14:42:33.578: Failed to load module "canberra-gtk-module"

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.8.0-22.22-generic 6.8.1
Uname: Linux 6.8.0-22-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.496
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurrentDesktop: ubuntu:GNOME
CurtinLog:
 ---- [[ subiquity step initial ]] ----
 curtin: Installation started. (24.0.0-0-g204562c27)
 curtin: Installation finished.
Date: Mon Apr 15 14:42:11 2024
LiveMediaBuild: Ubuntu 24.04 LTS "Noble Numbat" - Beta amd64 (20240412)
ProcEnviron:
 LANG=C.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: subiquity
UpgradeStatus: No upgrade log present (probably fresh install)

[Chris Peterson (cpete)]

Hi geole0, thanks for the report. Improving the way bugs are reported against Subiquity is something we're working on and "ubuntu-bug subiquity" doesn't work on Desktop ISOs today due to the way Subiquity is packaged into the desktop installer. For now, you can use "sudo apport-cli -C /var/crash/subiquity-generated-crash-file.crash" (I usually tab complete for that last bit) to report bugs via the terminal.

[Chris Peterson (cpete)]

Actually, I seem to have misremembered how this works. I was able to run "ubuntu-bug subiquity" just fine on both Mantic and Noble desktop ISOs this evening. The mentioned improvements are towards the information that is automatically collected but it should still work. The details provided in the body of this bug look about right for the results of the call too.

Could you provide details on what the issue with submitting the bug report was?

[geole0 (geole0)]

hello
 I boot with the live-usb beta-noble. i open the network. i ask for installing ubuntu and i do this command
ubuntu-bug subiquity
after waiting two hours the installation of noble in an encrypted zfs partition.

[Chris Peterson (cpete)]

>ubuntu-bug subiquity

and a new window _doesn't_ show up asking if you would like to send the report? I will note it might take some time to finish collecting the information.

If this really doesn't work, could you try "apport-cli subiquity" and report the results?

[geole0 (geole0)]

Hello
The next with apport-cli subiquity is https://bugs.launchpad.net/subiquity/+bug/2062175