Unable to complete Ubuntu24.04 installation through iLO virtual media

[Michael Reed]

Tried to installed Ubuntu 24.04 through iLO virtual media. Please find the summary below:

Provided Proxy and Server has access to internet. Deployment successfully done.
Without proxy, deployment fails at the final stage.
Tried removing all NIC and deployment fails.
Tried passing the Kernel Parameter self-update=0. But installation fails.

Most of our servers are in private network without access to internet. Please let us know, how to proceed.

This currently only happening with the RL 300 Gen 11 (ARM64) system.

[Michael Reed (mreed8855)]

Currently its working as expected on x86_64 (amd64) platforms. However issue is seen on RL300 Gen11 server (arm64 based architecture)

[Michael Reed (mreed8855)]

Hi Ganesh,

I was able to use the latest iso from the daily builds to install on an RL 300 Gen 11 with and without network connections. One hitch is that instead of just un-mounting the virtual media drive and rebooting, I had to power off and on to boot the system. On your attempt to install the RL300 Gen 11, where are you getting stuck?

[Michael Reed (mreed8855)]

HPE is getting stuck at this stage before the install fails. "Installing grub to target devices"

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Olivier Gayot (ogayot)]

 Command: ['unshare', '--fork', '--pid', '--mount-proc=/target/proc', '--', 'chroot', '/target', '/usr/lib/grub/grub-multi-install']
 Exit code: 1
 Reason: -
 Stdout: ''
 Stderr: perl: warning: Setting locale failed.
         perl: warning: Please check that your locale settings:
                LANGUAGE = (unset),
                LC_ALL = (unset),
                LANG = "en_US.UTF-8"
             are supported and installed on your system.
         perl: warning: Falling back to the standard locale ("C").
         locale: Cannot set LC_CTYPE to default locale: No such file or directory
         locale: Cannot set LC_MESSAGES to default locale: No such file or directory
         locale: Cannot set LC_ALL to default locale: No such file or directory
         Installing grub to /boot/efi.
         Installing for arm64-efi platform.
         grub-install: warning: Cannot set EFI variable Boot0017.
         grub-install: warning: efivarfs_set_variable: writing to fd 9 failed: Input/output error.
         grub-install: warning: _efi_set_variable_mode: ops->set_variable() failed: Input/output error.
         grub-install: error: failed to register the EFI boot entry: Input/output error.

[Michael Reed (mreed8855)]

Hi Ganesh,

I am using ILO 6 and it appears that you are using ILO 5, is it possible to upgrade to ILO 6?

[Michael Reed (mreed8855)]

Hi Ganesh,

Try this combination of firmware:

System ROM - R11 v1.60 (03/07/2024)
iLO Firmware Version - 1.55 Dec 14 2023

I am still able to install without any issues.

[Ganesh Lakshminarayana (ganesh-lakshminarayana)]

Hi Michael,

Thanks a lot. We are able to successfully deploy Ubuntu 24.04 on RL300 Gen11 with the firmware below:
• System ROM - R11 v1.60 (03/07/2024)
• iLO Firmware Version - 1.55 Dec 14 2023