Invisible icons in app grid folders

Bug #2060673 reported by Vinícios dos Santos Mangueira

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8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

When clicking on the folders in the application menu, in most cases they become invisible and simply disappear, other times they open but the application icons are hidden and only their names are displayed, and even in these cases, clicking on the hidden icon does not it is guarantee that it will launch the application,
the solution most of the time is to close the applications menu and reopen it.

OS: Ubuntu 23.10 x86_64
DE: GNOME 45.2
Kernel: 6.5.0-27-generic
---
ProblemType: Bug
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 23.10
InstallationDate: Installed on 2024-01-23 (83 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
NonfreeKernelModules: nvidia_modeset nvidia
Package: gnome-shell 45.2-0ubuntu1 [origin: unknown]
PackageArchitecture: amd64
ProcEnviron:
 LANG=pt_BR.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.5.0-27.28-generic 6.5.13
RelatedPackageVersions: mutter-common 45.2-0ubuntu3
Tags: mantic third-party-packages
Uname: Linux 6.5.0-27-generic x86_64
UnreportableReason: Este não parece ser um pacote oficial Ubuntu . Tente novamente, após atualizar os índices dos pacotes disponíveis; se isso não funcionar, remova os pacotes de terceiros relacionados e tente novamente.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sudo users
_MarkForUpload: True

Changed in launchpad:
assignee: nobody → Vinícios dos Santos Mangueira (dhuky)
assignee: Vinícios dos Santos Mangueira (dhuky) → nobody
affects: launchpad → ubuntu
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

  apport-collect 2060673

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → gnome-shell (Ubuntu)
tags: added: mantic
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please attach a screenshot of the problem.

Also this might be related to bug 1876632 if you are using Nvidia graphics.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Vinícios dos Santos Mangueira (dhuky) wrote : Dependencies.txt

apport information

tags: added: apport-collected third-party-packages
description: updated
Revision history for this message
Vinícios dos Santos Mangueira (dhuky) wrote : GsettingsChanges.txt

apport information

Revision history for this message
Vinícios dos Santos Mangueira (dhuky) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Vinícios dos Santos Mangueira (dhuky) wrote : ShellJournal.txt

apport information

Revision history for this message
Vinícios dos Santos Mangueira (dhuky) wrote : monitors.xml.txt

apport information

Revision history for this message
Vinícios dos Santos Mangueira (dhuky) wrote : Re: invisible folders in menu

I apologize for not sending the report correctly, I'm still learning about the system, I recently migrated to Linux and there are still some points that I need to delve deeper into, thank you for your attention!

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please remember to attach a screenshot or photo of the problem, and to try the workarounds mentioned in bug 1876632.

Revision history for this message
Vinícios dos Santos Mangueira (dhuky) wrote :

hidden icons of items within the folder (although these items apparently are only hidden, they do not perform actions when clicked)

Revision history for this message
Vinícios dos Santos Mangueira (dhuky) wrote :

folder completely invisible when clicked

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Next please try the workarounds mentioned in bug 1876632.

summary: - invisible folders in menu
+ Invisible icons in app grid folders
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