System hung indefinitely during a Software Update prompt. The update related to audio. I had to hard restart the system.

Bug #2059827 reported by Daniel Morales Salazar
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
New
Undecided
Anthony Wong

Bug Description

System hung indefinitely during a Software Update prompt. The update related to audio. I had to hard restart the system.

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: linux-image-6.5.0-26-generic 6.5.0-26.26
ProcVersionSignature: Ubuntu 6.5.0-26.26-generic 6.5.13
Uname: Linux 6.5.0-26-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: qd91 2577 F.... wireplumber
 /dev/snd/seq: qd91 2559 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 30 11:53:18 2024
InstallationDate: Installed on 2024-02-08 (51 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-26-generic root=UUID=02738a08-52ac-4d19-88c9-cacd3b303bbb ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-6.5.0-26-generic N/A
 linux-backports-modules-6.5.0-26-generic N/A
 linux-firmware 20230919.git3672ccab-0ubuntu2.9
SourcePackage: linux
UpgradeStatus: Upgraded to mantic on 2024-02-10 (49 days ago)
dmi.bios.date: 11/10/2023
dmi.bios.release: 1.33
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.33.0
dmi.board.name: 0772C9
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.33.0:bd11/10/2023:br1.33:svnDellInc.:pnLatitude5420:pvr:rvnDellInc.:rn0772C9:rvrA00:cvnDellInc.:ct10:cvr:sku0A20:
dmi.product.family: Latitude
dmi.product.name: Latitude 5420
dmi.product.sku: 0A20
dmi.sys.vendor: Dell Inc.

Revision history for this message
Daniel Morales Salazar (qd91) wrote :
Changed in linux (Ubuntu):
assignee: nobody → Anthony Wong (anthonywong)
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