subiquity

install failed crashed with CalledProcessError

Bug #2058083 reported by bkdwt on 2024-03-16

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	subiquity	Expired	Undecided	Unassigned

Bug Description

Install fails when I try to install Ubuntu 23.10.1 on a external SSD.

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.486
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurtinAptConfig: /var/log/installer/subiquity-curtin-apt.conf
Date: Sat Mar 16 01:58:51 2024
DesktopInstallerRev: 1278
ExecutablePath: /snap/ubuntu-desktop-installer/1278/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-installer/1278/usr/bin/python3.10
LiveMediaBuild: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
MachineType: LENOVO 10SKS2GH00
ProcAttrCurrent: snap.hostname-desktop-installer.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-installer/1278/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-installer/1278/etc/subiquity/postinst.d
ProcEnviron:
LANG=pt_BR.UTF-8
LD_LIBRARY_PATH=<set>
PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs --- quiet splash
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
SnapChannel: latest/stable/ubuntu-23.10
SnapRevision: 1278
SnapUpdated: False
SnapVersion: 0+git.4edfab2b
SourcePackage: subiquity
Title: install failed crashed with CalledProcessError
Traceback:
Traceback (most recent call last):
File "/snap/hostname-desktop-installer/1278/lib/python3.10/site-packages/curtin/block/__init__.py", line 1166, in exclusive_open
fd = os.open(path, flags)
OSError: [Errno 16] Device or resource busy: '/dev/sda1'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/15/2023
dmi.bios.release: 1.115
dmi.bios.vendor: LENOVO
dmi.bios.version: M1UKT73A
dmi.board.name: 3132
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN 3305264975717
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.24
dmi.modalias: dmi:bvnLENOVO:bvrM1UKT73A:bd09/15/2023:br1.115:efr1.24:svnLENOVO:pn10SKS2GH00:pvrThinkCentreM920s:rvnLENOVO:rn3132:rvrSDK0J40697WIN3305264975717:cvnLENOVO:ct3:cvrNone:skuLENOVO_MT_10SK_BU_Think_FM_ThinkCentreM920s:
dmi.product.family: ThinkCentre M920s
dmi.product.name: 10SKS2GH00
dmi.product.sku: LENOVO_MT_10SK_BU_Think_FM_ThinkCentre M920s
dmi.product.version: ThinkCentre M920s
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

bkdwt (mariojuniorjp-l) wrote on 2024-03-16:

CrashDB.txt Edit (162 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (96.8 KiB, text/plain; charset="utf-8")
CurtinErrors.gz Edit (11.8 KiB, application/x-gzip)
CurtinInitialConfig.txt Edit (339 bytes, text/plain; charset="utf-8")
CurtinLog.txt Edit (35.4 KiB, text/plain; charset="utf-8")
CurtinPartitioningConfig.txt Edit (1.3 KiB, text/plain; charset="utf-8")
DesktopInstallerLog.txt Edit (200.4 KiB, text/plain; charset="utf-8")
InstallerServerLog.txt Edit (326.3 KiB, text/plain; charset="utf-8")
InstallerServerLogInfo.txt Edit (14.6 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (41.1 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (478 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (797 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (33.5 KiB, text/plain; charset="utf-8")
ProbeData.txt Edit (77.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (10.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (10.5 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Syslog.txt Edit (579.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (342.7 KiB, text/plain; charset="utf-8")
UdiLog.txt Edit (199.6 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (2.9 MiB, text/plain; charset="utf-8")

information type:

Private → Public

Revision history for this message

Paolo Gentili (pgentili) wrote on 2024-03-18:

logs.tar.bz2 Edit (1.2 MiB, application/x-tar)

Got the same problem while testing on hardware, log attached.

Revision history for this message

Chris Peterson (cpete) wrote on 2024-03-18:

Hi and thanks for the report.

Based on the logs it looks like the external drive is still mounted in the live environment which is potentially blocking the install. Could you try un-mounting it and trying again?

~pgentili are you also testing this on an external drive?

Changed in subiquity:
status:	New → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2024-05-18:

[Expired for subiquity because there has been no activity for 60 days.]

Changed in subiquity:
status:	Incomplete → Expired

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