Restarting after install system hang

Bug #2056669 reported by corrado venturini
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
snapd
Fix Released
Undecided
Unassigned

Bug Description

Installing from ISO dated Mar10
Install in English language with Italian keyboard reformatting existing partition on nvme disk
Gigabyte H510M H i5-11400 34GB partition on nvme KINGSTON SNV2S500G Intel UHD Graphics 730
restarting system after successful install system hangs

INFO: task sync:48344 blocked for more than 362 seconds.
Tainted: P 0 6.0.0-11-generic #11-Ubuntu
/proc/sys/kernel/hung_task_timeout_secs disables this message

see attached picture

Tags: noble
Revision history for this message
corrado venturini (corradoventu) wrote :
Revision history for this message
corrado venturini (corradoventu) wrote (last edit ):

Same problem with following reboots. attaching journal log.

corrado@corrado-n4-nn-0310:~$ inxi -Fxc
System:
  Host: corrado-n4-nn-0310 Kernel: 6.8.0-11-generic arch: x86_64 bits: 64
    compiler: gcc v: 13.2.0
  Desktop: GNOME v: 45.3 Distro: Ubuntu 24.04 (Noble Numbat)
Machine:
  Type: Desktop System: Gigabyte product: H510M H v: -CF
    serial: <superuser required>
  Mobo: Gigabyte model: H510M H v: x.x serial: <superuser required>
    UEFI: American Megatrends LLC. v: F14 date: 03/25/2022
CPU:
  Info: 6-core model: 11th Gen Intel Core i5-11400 bits: 64 type: MT MCP
    arch: Rocket Lake rev: 1 cache: L1: 480 KiB L2: 3 MiB L3: 12 MiB
  Speed (MHz): avg: 800 min/max: 800/4400 cores: 1: 800 2: 800 3: 800 4: 800
    5: 800 6: 800 7: 800 8: 800 9: 800 10: 800 11: 800 12: 800 bogomips: 62208
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel RocketLake-S GT1 [UHD Graphics 730] vendor: Gigabyte
    driver: i915 v: kernel arch: Gen-12.1 bus-ID: 00:02.0
  Device-2: Logitech HD Webcam C615 driver: snd-usb-audio,uvcvideo type: USB
    bus-ID: 1-5:4
  Display: wayland server: X.Org v: 23.2.4 with: Xwayland v: 23.2.4
    compositor: gnome-shell driver: dri: iris gpu: i915
    resolution: 1920x1080~60Hz
  API: EGL v: 1.5 drivers: iris,swrast platforms:
    active: wayland,x11,surfaceless,device inactive: gbm
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.0.1-1ubuntu1
    glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (RKL GT1)
Audio:
  Device-1: Intel Tiger Lake-H HD Audio vendor: Gigabyte driver: snd_hda_intel
    v: kernel bus-ID: 00:1f.3
  Device-2: Logitech HD Webcam C615 driver: snd-usb-audio,uvcvideo type: USB
    bus-ID: 1-5:4
  API: ALSA v: k6.8.0-11-generic status: kernel-api
  Server-1: PipeWire v: 1.0.3 status: active
Network:
  Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Gigabyte driver: r8169 v: kernel port: 3000 bus-ID: 02:00.0
  IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: 74:56:3c:01:8f:cb
  Device-2: D-Link driver: rtl8xxxu type: USB bus-ID: 1-1:2
  IF: wlx04bad667ffcb state: down mac: 04:ba:d6:67:ff:cb
Drives:
  Local Storage: total: 1.36 TiB used: 11.6 GiB (0.8%)
  ID-1: /dev/nvme0n1 vendor: Kingston model: SNV2S500G size: 465.76 GiB
    temp: 40.9 C
  ID-2: /dev/sda vendor: Crucial model: CT500MX500SSD1 size: 465.76 GiB
  ID-3: /dev/sdb vendor: Crucial model: CT500MX500SSD1 size: 465.76 GiB
Partition:
  ID-1: / size: 31.2 GiB used: 11.59 GiB (37.2%) fs: ext4 dev: /dev/nvme0n1p4
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat
    dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 4 GiB used: 0 KiB (0.0%) file: /swap.img
Sensors:
  System Temperatures: cpu: 39.0 C mobo: 30.0 C
  Fan Speeds (rpm): N/A
Info:
  Memory: total: 16 GiB available: 15.42 GiB used: 2.71 GiB (17.6%)
  Processes: 303 Uptime: 6m Init: systemd target: graphical (5)
  Packages: 1938 Compilers: N/A Shell: Bash v: 5.2.21 inxi: 3.3.33
corrado@corrado-n4-nn-0310:~$

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

We'll need to find out what is hung exactly. I know snapd has a bug just like this at the moment.

Also the squares you can see are bug 2056526.

affects: ubuntu-desktop-installer → ubuntu
Changed in ubuntu:
status: New → Incomplete
tags: added: noble
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Since your log ends with:

Mar 10 14:11:30 corrado-n4-nn-0310 systemd[1]: run-snapd-ns-firefox.mnt.mount: Unmounting timed out. Terminating.

we'll move it to snapd.

affects: ubuntu → snapd (Ubuntu)
Changed in snapd (Ubuntu):
status: Incomplete → New
affects: snapd (Ubuntu) → snapd
Revision history for this message
corrado venturini (corradoventu) wrote :

Problem disappeared after recent updates so I think it can be considered fix released

Changed in snapd:
status: New → Fix Released
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