install failed crashed with CalledProcessError

[David Batten]

said install failed

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.486
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurtinAptConfig: /var/log/installer/subiquity-curtin-apt.conf
Date: Wed Feb 28 15:49:57 2024
DesktopInstallerRev: 1267
ExecutablePath: /snap/ubuntu-desktop-installer/1267/bin/subiquity/subiquity/cmd/server.py
InterpreterPath: /snap/ubuntu-desktop-installer/1267/usr/bin/python3.10
LiveMediaBuild: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
ProcAttrCurrent: snap.hostname-desktop-installer.subiquity-server (complain)
ProcCmdline: /snap/hostname-desktop-installer/1267/usr/bin/python3.10 -m subiquity.cmd.server --use-os-prober --storage-version=2 --postinst-hooks-dir=/snap/hostname-desktop-installer/1267/etc/subiquity/postinst.d
ProcEnviron:
 LANG=C.UTF-8
 LD_LIBRARY_PATH=<set>
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz layerfs-path=minimal.standard.live.squashfs --- quiet splash
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
SnapChannel:

SnapRevision: 1267
SnapUpdated: False
SnapVersion: 0+git.0ea1f031
SourcePackage: subiquity
Title: install failed crashed with CalledProcessError
UdiLog: Error: [Errno 40] Too many levels of symbolic links: '/var/log/installer/ubuntu_desktop_installer.log'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/03/2014
dmi.bios.release: 15.51
dmi.bios.vendor: Insyde
dmi.bios.version: F.33
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 2139
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 02.14
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 2.20
dmi.modalias: dmi:bvnInsyde:bvrF.33:bd06/03/2014:br15.51:efr2.20:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0884100000305A10000620100:rvnHewlett-Packard:rn2139:rvr02.14:cvnHewlett-Packard:ct10:cvrChassisVersion:skuE4Q88EA#ABU:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.sku: E4Q88EA#ABU
dmi.product.version: 0884100000305A10000620100
dmi.sys.vendor: Hewlett-Packard

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Mate Kukri (mkukri)]

Hi,

Is there a particular reason why this bug is Private?

This unfortunately seems like a firmware issue to me.

> grub-install: warning: Cannot set EFI variable Boot0003.
> grub-install: warning: efivarfs_set_variable: writing to fd 7 failed: Invalid argument.
> grub-install: warning: _efi_set_variable_mode: ops->set_variable() failed: Invalid argument.
> grub-install: error: failed to register the EFI boot entry: Invalid argument.

Would you be able to provide the output of `efibootmgr -v` on the target system?