package linux-headers-6.5.0-21-generic 6.5.0-21.21 failed to install/upgrade: installed linux-headers-6.5.0-21-generic package post-installation script subprocess returned error exit status 1

[Al Mamun]

plese slove this
.

ProblemType: Package
DistroRelease: Ubuntu 23.10
Package: linux-headers-6.5.0-21-generic 6.5.0-21.21
ProcVersionSignature: Ubuntu 6.5.0-17.17-generic 6.5.8
Uname: Linux 6.5.0-17-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: almamunpc 2365 F.... wireplumber
 /dev/snd/controlC1: almamunpc 2365 F.... wireplumber
 /dev/snd/seq: almamunpc 2355 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Sat Feb 24 12:40:52 2024
ErrorMessage: installed linux-headers-6.5.0-21-generic package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2024-02-10 (14 days ago)
InstallationMedia: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
IwConfig:
 lo no wireless extensions.

 enp5s0 no wireless extensions.
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcFB:
 0 EFI VGA
 1 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-17-generic root=UUID=6adb3052-5462-40b3-a845-fe252d1d312e ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
RfKill:

SourcePackage: linux
Title: package linux-headers-6.5.0-21-generic 6.5.0-21.21 failed to install/upgrade: installed linux-headers-6.5.0-21-generic package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/14/2023
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: F16
dmi.board.asset.tag: Default string
dmi.board.name: B760M DS3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF16:bd12/14/2023:br5.27:svnGigabyteTechnologyCo.,Ltd.:pnB760MDS3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB760MDS3H:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: B760 MB
dmi.product.name: B760M DS3H
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Joe Zhou (joezhouchenye)]

Same problem. From /var/log/dpkg.log, Ubuntu 23.10 seems to automatically install kernel 6.5.0-21-generic today. However, it fails with a half-installed status.

[Juerg Haefliger (juergh)]

Building module:
Cleaning build area...
'make' -j12 KDIR=/lib/modules/6.5.0-21-generic/build modules MODULE_VERSION=2023.11.1-36...(bad exit status: 2)
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-platform-cse-dkms.0.crash'
Error! Bad return status for module build on kernel: 6.5.0-21-generic (x86_64)
Consult /var/lib/dkms/intel-platform-cse-dkms/2023.11.1-36/build/make.log for more information.
Sign command: /usr/bin/kmodsign
Signing key: /var/lib/shim-signed/mok/MOK.priv
Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der

[Juerg Haefliger (juergh)]

You have a broken/unsupported DKMS module installed that breaks the kernel header installation. Remove it.

$ dkms remove intel-platform-cse-dkms/2023.11.1-36

[Joe Zhou (joezhouchenye)]

Find the problem, it isn't a broken/unsupported DKMS module for my case.

The system's default gcc/g++ version is 13. While installing CUDA 11.8, I used update-alternatives to change the gcc/g++ version to 11. Switch back to gcc/g++ 13 solved this issue.