Ubuntu

Freeze

Bug #2053278 reported by Allen on 2024-02-15

This bug report is a duplicate of: Bug #2054121: Random whole system lockups on Lenovo ThinkStation P350 Tiny. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu	Incomplete	Undecided	Unassigned

Bug Description

Everything freezes, several times per day. I am not sure if it's NVIDIA related or not. I am willing to troubleshoot as long as I am told very specifically what needs to be done.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3
Uname: Linux 6.6.0-14-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.146.02 Sun Dec 3 14:06:14 UTC 2023
GCC version:
ApportVersion: 2.27.0-0ubuntu6
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Feb 15 14:30:35 2024
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a day
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
NVIDIA Corporation TU117GLM [Quadro T1000 Mobile] [10de:1fb0] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Lenovo TU117GLM [Quadro T1000 Mobile] [17aa:12db]
InstallationDate: Installed on 2024-02-14 (1 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240214)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.6.0-14-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/15/2023
dmi.bios.release: 1.60
dmi.bios.vendor: LENOVO
dmi.bios.version: M3JKT3CA
dmi.board.name: 32DD
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN 3305435660291
dmi.chassis.type: 35
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.25
dmi.modalias: dmi:bvnLENOVO:bvrM3JKT3CA:bd11/15/2023:br1.60:efr1.25:svnLENOVO:pn30EF004VUS:pvrThinkStationP350Tiny:rvnLENOVO:rn32DD:rvrSDK0J40697WIN3305435660291:cvnLENOVO:ct35:cvrNone:skuLENOVO_MT_30EF_BU_Think_FM_ThinkStationP350Tiny:
dmi.product.family: ThinkStation P350 Tiny
dmi.product.name: 30EF004VUS
dmi.product.sku: LENOVO_MT_30EF_BU_Think_FM_ThinkStation P350 Tiny
dmi.product.version: ThinkStation P350 Tiny
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.117-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.3.3-1ubuntu2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.11-2ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Tags:

Revision history for this message

Allen (ccwtech) wrote on 2024-02-15:

.proc.driver.nvidia.params.txt Edit (899 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (99.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (13.4 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.1 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (11.3 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (614 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Lsusb-v.txt Edit (52.8 KiB, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (1.8 KiB, text/plain; charset="utf-8")
NvidiaBugReportLog.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (27.4 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (14.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (10.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (336.8 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (27.0 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (26.7 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (3.2 MiB, text/plain; charset="utf-8")
nvidia-settings.txt Edit (114.2 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (44.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2024-02-16:

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Run these commands:
journalctl -b0 > journal.txt
journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.

2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.