Touchpad not working, device not detected

[Dario Ferrero]

Laptop model: Dell Precision 3560
Touchpad Manufacturer: can't find it
First symptoms: today 14th February
Description: Ubuntu 22.04.3 LTS
Release: 22.04

Touchpad doesn't work and isn't detected as a device. Not sure if the issue started after boot or after the apt-upgrade I did right after boot. I've followed the DebuggingTouchpadDetection guide until here.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.5.0-17-generic 6.5.0-17.17~22.04.1
ProcVersionSignature: Ubuntu 6.5.0-17.17~22.04.1-generic 6.5.8
Uname: Linux 6.5.0-17-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 14 15:21:51 2024
InstallationDate: Installed on 2023-09-19 (148 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: linux-signed-hwe-6.5
UpgradeStatus: No upgrade log present (probably fresh install)

[Dario Ferrero (df1665)]

Attaching apt log since yesterday, February 13th.

Tried rebooting more than once but the issue persists.

First bug report so thank you for the assistance!

[Dario Ferrero (df1665)]

It started working again after rebooting 2-3 times

[giuseppe gennuso (giuseppepro91)]

i have the same problem try this https://forum.ubuntu-it.org/viewtopic.php?t=601753&start=20#p4802046

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.