Unable to install php8.2-intl on Ubuntu 23.10

Bug #2051432 reported by James Cobban

This bug report was converted into a question: question #709134: Unable to install php8.2-intl on Ubuntu 23.10.

6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

My website, which is hosted on a computer running Ubuntu 23.10 has been down for five days now because it depends upon the internationalization feature of PHP and I cannot install that feature. I urgently need instructions on how to install this feature.

    $ sudo apt-get install php8.2-intl
    Reading package lists... Done
    Building dependency tree... Done
    Reading state information... Done
    Some packages could not be installed. This may mean that you have
    requested an impossible situation or if you are using the unstable
    distribution that some required packages have not yet been created
    or been moved out of Incoming.
    The following information may help resolve the situation:

    The following packages have unmet dependencies:
     php8.2-intl : Depends: php8.2-common (= 8.2.10-2ubuntu1) but 8.2.14-1+ubuntu22.04.1+deb.sury.org+1 is to be installed
    E: Unable to correct problems, you have held broken packages.

I have the following repositories defined:

deb http://archive.ubuntu.com/ubuntu mantic main restricted
deb http://archive.ubuntu.com/ubuntu mantic-updates main restricted
deb http://archive.ubuntu.com/ubuntu mantic universe
deb http://archive.ubuntu.com/ubuntu mantic-updates universe
deb http://archive.ubuntu.com/ubuntu mantic multiverse
deb http://archive.ubuntu.com/ubuntu mantic-updates multiverse
deb http://archive.ubuntu.com/ubuntu mantic-backports main restricted universe multiverse
deb http://security.ubuntu.com/ubuntu mantic-security main restricted
deb http://security.ubuntu.com/ubuntu mantic-security universe
deb http://security.ubuntu.com/ubuntu mantic-security multiverse
deb [signed-by=/usr/share/keyrings/nodesource.gpg] https://deb.nodesource.com/node_12.x focal main
deb-src [signed-by=/usr/share/keyrings/nodesource.gpg] https://deb.nodesource.com/node_12.x focal main
deb [signed-by=/usr/share/keyrings/nodesource.gpg] https://deb.nodesource.com/node_12.x focal main
deb-src [signed-by=/usr/share/keyrings/nodesource.gpg] https://deb.nodesource.com/node_12.x focal main
deb http://archive.ubuntu.com/ubuntu lunar main restricted
deb http://archive.ubuntu.com/ubuntu lunar-updates main restricted
deb http://archive.ubuntu.com/ubuntu lunar universe
deb http://archive.ubuntu.com/ubuntu lunar-updates universe
deb http://archive.ubuntu.com/ubuntu lunar multiverse
deb http://archive.ubuntu.com/ubuntu lunar-updates multiverse
deb http://archive.ubuntu.com/ubuntu lunar-backports main restricted universe multiverse
deb http://archive.ubuntu.com/ubuntu lunar-security main restricted
deb http://archive.ubuntu.com/ubuntu lunar-security universe
deb http://archive.ubuntu.com/ubuntu lunar-security multiverse
deb http://ca.archive.ubuntu.com/ubuntu/ focal main restricted
deb http://ca.archive.ubuntu.com/ubuntu/ focal-updates main restricted
deb http://ca.archive.ubuntu.com/ubuntu/ focal universe
deb http://ca.archive.ubuntu.com/ubuntu/ focal-updates universe
deb http://ca.archive.ubuntu.com/ubuntu/ focal multiverse
deb http://ca.archive.ubuntu.com/ubuntu/ focal-updates multiverse
deb http://ca.archive.ubuntu.com/ubuntu/ focal-backports main restricted universe multiverse
deb http://security.ubuntu.com/ubuntu focal-security main restricted
deb http://security.ubuntu.com/ubuntu focal-security universe
deb http://security.ubuntu.com/ubuntu focal-security multiverse

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 6.5.0-15.15-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 27 19:23:07 2024
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
InstallationDate: Installed on 2020-02-09 (1448 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
SourcePackage: ubiquity
Symptom: installation
UpgradeStatus: Upgraded to mantic on 2024-01-20 (8 days ago)

Revision history for this message
James Cobban (7-webmaster) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD). You can verify the integrity of the Ubuntu ISO files you downloaded by following the instructions at https://help.ubuntu.com/community/HowToMD5SUM. You might also retry your installation with new media. In the event that is is not in fact an error with your installation media please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

Changed in ubiquity (Ubuntu):
status: New → Incomplete
tags: added: ident-mismatch
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

You've marked this issue as an installer issue, however your install was successfully completed 1448 days ago? I also see details provided from EOL releases, thus problems can be expected; and support may be of benefit to you.

Changed in ubiquity (Ubuntu):
status: Incomplete → Invalid
status: Invalid → Incomplete
status: Incomplete → Invalid
Revision history for this message
Rik Mills (rikmills) wrote :

Your package installation issue is caused by your having installed some php8.2.14 packages from a 3rd party repository or PPA, which from your source list seems to have been disabled or removed. The +deb.sury.org+1 suffix to the conflicting package version gives this away.

This is not a Ubuntu bug/issue, as 3rd party packages are entirely unsupported. So the status of 'invalid' here is additionally appropriate.

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