Acer Switch Alpha 12: Keyboard does not wake after suspend

Bug #2049712 reported by Kenneth Hanson
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pm-utils (Ubuntu)
New
Undecided
Unassigned

Bug Description

This is a tablet computer with a detachable keyboard and touchpad. When I close and open the lid, the computer goes to sleep and wakes up as expected, but the entire keyboard portion does not. The backlight stays off, and keys and touchpad are unresponsive. Removing and reattaching the keyboard is the only way to fix the problem.

This problem has been present as long as I've had the tablet (2022), with queries on the web going back to when the computer was released (2016). However, I can't find a bug report, so I'm posting one now.

Perhaps related: if I try to sleep via the DE (KDE Plasma), command line, or power button, the computer fails to go to sleep. The screen turns back on with the lock screen, and the keyboard backlight does not go off.

Release: Kubuntu 23.10
Package version: 1.4.1.19

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