Installer stuck looking for install server
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntu-desktop-installer |
Won't Fix
|
Undecided
|
Unassigned |
Bug Description
The installer is stuck with a spinning animation on a Thinkpad T14 AMD 3rd gen connected to the internet through a USB-to-Ethernet dongle that works on a normal Ubuntu install.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
ProcVersionSign
Uname: Linux 6.5.0-9-generic x86_64
NonfreeKernelMo
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckR
CasperVersion: 1.486
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 15 13:28:08 2024
LiveMediaBuild: Ubuntu 23.10.1 "Mantic Minotaur" - Release amd64 (20231016.1)
ProcEnviron:
LANG=C.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-
XDG_RUNTIME_
Snap: ubuntu-
SnapChanges: no changes found
SnapConnections:
SnapSource: ubuntu-
SubiquityLog: Error: [Errno 13] Permission denied: '/var/log/
UdiLog:
2024-01-15 13:22:49.087304 WARNING subiquity_server: Unable to find the subiquity_client package. Falling back to the current working dir: /home/ubuntu
2024-01-15 13:22:49.087716 INFO subiquity_server: Waiting server up to 90 seconds
UpgradeStatus: No upgrade log present (probably fresh install)
Closing that ubuntu- desktop- installer report since the component is deprecated. We aren't going to fix 23.10 installer bugs at this point and Noble uses ubuntu- desktop- provision, feel free to reopen/reassign to that component if that's still an issue with the noble beta image