Right speaker broken on Dell XPS 13 Plus 9320

[Andreas Hoornstra]

After upgrading from the previous HWE kernel 6.2.0-39-generic to the new HWE kernel 6.5.0-14-generic, the right speaker no longer works. When booting back into the old HWE kernel, the right speaker functions again. The left speaker works in both cases.

Hardware info:
Dell XPS 13 Plus 9320 with Intel i7 1260P

Software info:
Description: Ubuntu 22.04.3 LTS
Release: 22.04

Package info:
apt-cache policy linux-generic-hwe-22.04
linux-generic-hwe-22.04:
  Installed: 6.5.0.14.14~22.04.7
  Candidate: 6.5.0.14.14~22.04.7
  Version table:
 *** 6.5.0.14.14~22.04.7 500
        500 http://nl.archive.ubuntu.com/ubuntu jammy-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu jammy-security/main amd64 Packages
        100 /var/lib/dpkg/status
     5.15.0.25.27 500
        500 http://nl.archive.ubuntu.com/ubuntu jammy/main amd64 Packages

lspci output on kernel 6.5.0-14-generic:
```
00:1f.3 Multimedia audio controller: Intel Corporation Alder Lake PCH-P High Definition Audio Controller (rev 01)
 Subsystem: Dell Device 0af3
 Flags: bus master, fast devsel, latency 64, IRQ 201, IOMMU group 15
 Memory at 603e1d0000 (64-bit, non-prefetchable) [size=16K]
 Memory at 603e000000 (64-bit, non-prefetchable) [size=1M]
 Capabilities: [50] Power Management version 3
 Capabilities: [80] Vendor Specific Information: Len=14 <?>
 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
 Kernel driver in use: sof-audio-pci-intel-tgl
 Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl

00:1f.4 SMBus: Intel Corporation Alder Lake PCH-P SMBus Host Controller (rev 01)
 Subsystem: Dell Device 0af3
 Flags: medium devsel, IRQ 16, IOMMU group 15
 Memory at 603e1dc000 (64-bit, non-prefetchable) [size=256]
 I/O ports at efa0 [size=32]
```

aplay -l output on kernel 6.5.0-14-generic:
```
**** List of PLAYBACK Hardware Devices ****
card 0: sofsoundwire [sof-soundwire], device 2: Speaker (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 5: HDMI 1 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 6: HDMI 2 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: sofsoundwire [sof-soundwire], device 7: HDMI 3 (*) []
  Subdevices: 1/1
  Subdevice #0: subdevice #0
```

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-generic-hwe-22.04 6.5.0.14.14~22.04.7
ProcVersionSignature: Ubuntu 6.5.0-14.14~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 10 21:40:02 2024
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-focal-amd64-20200502-85
InstallationDate: Installed on 2022-06-25 (563 days ago)
InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 20200502-05:58
SourcePackage: linux-meta-hwe-6.5
UpgradeStatus: Upgraded to jammy on 2022-08-15 (513 days ago)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Andreas Hoornstra (andreas-2002)]

Letting you know that the issue persists with kernel 6.5.0-15-generic.

[Davide Scarso (ds451)]

Ubuntu 22.04.3 LTS with kernel 6.5.0-15-generic installed on Dell XPS 13 Plus 9320, as per OP's description the right speaker does not work. More precisely, as a user stated in the Dell forum "right channel audio is played by left speaker (lower one), and left audio comes from [the] other left speaker". Headphones and external speakers work fine. No apparent discrepancies of volume balance in Alsamixer.

[stefanott (ubuntu-stefanott)]

Fixed for me with new kernel Ubuntu 22.04
Linux XPS-9320 6.5.0-17-generic #17~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue Jan 16 14:32:32 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

[Julian Neil (julian-neil)]

Confirming that this is also fixed for me in 6.5.0-17-generic.

[Andreas Hoornstra (andreas-2002)]

Changed status to 'Fix Released' as multiple reports have been made that this issue no longer occurs on kernel 6.5.0-17-generic.