Ubuntu
linux-hwe-6.5 package

[i915] Screen freeze, kernel crash

Bug #2048701 reported by Ferry Toth on 2024-01-08

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux-hwe-6.5 (Ubuntu)	New	Undecided	Unassigned

Bug Description

After updating from 23.04 to 23.10 Screen freezes on boot. Booting with 23.04 kernel 6.2.0-36 still works.
After getting 6.5.11-060511 from kernel ppa it works fine.

From journal of failed X:

jan 08 22:14:06 chromium kernel: i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem
jan 08 22:14:06 chromium kernel: i915 0000:00:02.0: [drm] applying backlight present quirk
jan 08 22:14:06 chromium kernel: i915 0000:00:02.0: [drm] [ENCODER:76:DDI A/PHY A] HPD is down, disabling eDP
jan 08 22:14:06 chromium kernel: i915 0000:00:02.0: [drm] *ERROR* crtc 45: Can't calculate constants, dotclock = 0!
jan 08 22:14:06 chromium kernel: ------------[ cut here ]------------
jan 08 22:14:06 chromium kernel: i915 0000:00:02.0: drm_WARN_ON_ONCE(drm_drv_uses_atomic_modeset(dev))
jan 08 22:14:06 chromium kernel: WARNING: CPU: 1 PID: 101 at drivers/gpu/drm/drm_vblank.c:728 drm_crtc_vblank_helper_get_vblank_timestamp_internal+>
jan 08 22:14:06 chromium kernel: Modules linked in: i915(+) drm_buddy i2c_algo_bit ttm crct10dif_pclmul crc32_pclmul drm_display_helper cec polyval>
jan 08 22:14:06 chromium kernel: CPU: 1 PID: 101 Comm: (udev-worker) Not tainted 6.5.0-14-generic #14-Ubuntu
jan 08 22:14:06 chromium kernel: Hardware name: Acer Peppy, BIOS 03/02/2017
jan 08 22:14:06 chromium kernel: RIP: 0010:drm_crtc_vblank_helper_get_vblank_timestamp_internal+0x2ba/0x3f0 [drm]
jan 08 22:14:06 chromium kernel: Code: 48 8b 5f 50 48 85 db 75 03 48 8b 1f e8 df 49 68 e4 48 c7 c1 48 b5 71 c0 48 89 da 48 c7 c7 50 e3 71 c0 48 89 >
jan 08 22:14:06 chromium kernel: RSP: 0018:ffffa231804c3658 EFLAGS: 00010046
jan 08 22:14:06 chromium kernel: RAX: 0000000000000000 RBX: ffff933d80c7be30 RCX: 0000000000000000
jan 08 22:14:06 chromium kernel: RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000000
jan 08 22:14:06 chromium kernel: RBP: ffffa231804c36c8 R08: 0000000000000000 R09: 0000000000000000
jan 08 22:14:06 chromium kernel: R10: 0000000000000000 R11: 0000000000000000 R12: 0000000000000000
jan 08 22:14:06 chromium kernel: R13: ffff933d8b6f04a8 R14: ffffa231804c36ec R15: 000000000000053f
jan 08 22:14:06 chromium kernel: FS: 00007fed1ae408c0(0000) GS:ffff933df8b00000(0000) knlGS:0000000000000000
jan 08 22:14:06 chromium kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
jan 08 22:14:06 chromium kernel: CR2: 000056204b159120 CR3: 000000010027c004 CR4: 00000000000706e0
jan 08 22:14:06 chromium kernel: Call Trace:
jan 08 22:14:06 chromium kernel: <TASK>
jan 08 22:14:06 chromium kernel: ? show_regs+0x6d/0x80
jan 08 22:14:06 chromium kernel: ? __warn+0x89/0x160
jan 08 22:14:06 chromium kernel: ? drm_crtc_vblank_helper_get_vblank_timestamp_internal+0x2ba/0x3f0 [drm]
jan 08 22:14:06 chromium kernel: ? report_bug+0x17e/0x1b0
jan 08 22:14:06 chromium kernel: ? handle_bug+0x51/0xa0
jan 08 22:14:06 chromium kernel: ? exc_invalid_op+0x18/0x80
jan 08 22:14:06 chromium kernel: ? asm_exc_invalid_op+0x1b/0x20
jan 08 22:14:06 chromium kernel: ? drm_crtc_vblank_helper_get_vblank_timestamp_internal+0x2ba/0x3f0 [drm]
jan 08 22:14:06 chromium kernel: ? drm_crtc_vblank_helper_get_vblank_timestamp_internal+0x2ba/0x3f0 [drm]
jan 08 22:14:06 chromium kernel: ? _raw_spin_lock_irqsave+0xe/0x20
jan 08 22:14:06 chromium kernel: intel_crtc_get_vblank_timestamp+0x18/0x30 [i915]
jan 08 22:14:06 chromium kernel: intel_crtc_get_vblank_timestamp+0x18/0x30 [i915]
jan 08 22:14:06 chromium kernel: drm_crtc_get_last_vbltimestamp+0x56/0x90 [drm]
jan 08 22:14:06 chromium kernel: drm_reset_vblank_timestamp+0x73/0x100 [drm]
jan 08 22:14:06 chromium kernel: drm_crtc_vblank_on+0xa9/0x1a0 [drm]
jan 08 22:14:06 chromium kernel: ? assert_vblank_disabled+0x1d/0xd0 [i915]
jan 08 22:14:06 chromium kernel: intel_crtc_vblank_on+0x34/0x90 [i915]
jan 08 22:14:06 chromium kernel: intel_modeset_setup_hw_state+0x1ea/0x540 [i915]
jan 08 22:14:06 chromium kernel: ? drm_modeset_lock_all_ctx+0x99/0x1d0 [drm]
jan 08 22:14:06 chromium kernel: ? drm_warn_on_modeset_not_all_locked.part.0+0x5e/0xa0 [drm]
jan 08 22:14:06 chromium kernel: intel_display_driver_probe_nogem+0x186/0x250 [i915]
jan 08 22:14:06 chromium kernel: i915_driver_probe+0x315/0x5b0 [i915]
jan 08 22:14:06 chromium kernel: ? drm_privacy_screen_get+0x16d/0x190 [drm]
jan 08 22:14:06 chromium kernel: ? acpi_dev_found+0x64/0x80
jan 08 22:14:06 chromium kernel: i915_pci_probe+0xd0/0x170 [i915]
jan 08 22:14:06 chromium kernel: local_pci_probe+0x44/0xb0
jan 08 22:14:06 chromium kernel: pci_call_probe+0x55/0x190
jan 08 22:14:06 chromium kernel: pci_device_probe+0x84/0x120
jan 08 22:14:06 chromium kernel: really_probe+0x1c4/0x410
jan 08 22:14:06 chromium kernel: __driver_probe_device+0x8c/0x180
jan 08 22:14:06 chromium kernel: driver_probe_device+0x24/0xd0
jan 08 22:14:06 chromium kernel: __driver_attach+0x10b/0x210
jan 08 22:14:06 chromium kernel: ? __pfx___driver_attach+0x10/0x10
jan 08 22:14:06 chromium kernel: bus_for_each_dev+0x8a/0xf0
jan 08 22:14:06 chromium kernel: driver_attach+0x1e/0x30
jan 08 22:14:06 chromium kernel: bus_add_driver+0x127/0x240
jan 08 22:14:06 chromium kernel: driver_register+0x5e/0x130
jan 08 22:14:06 chromium kernel: __pci_register_driver+0x62/0x70
jan 08 22:14:06 chromium kernel: i915_pci_register_driver+0x23/0x30 [i915]
jan 08 22:14:06 chromium kernel: i915_init+0x34/0x120 [i915]
jan 08 22:14:06 chromium kernel: ? __pfx_i915_init+0x10/0x10 [i915]
jan 08 22:14:06 chromium kernel: do_one_initcall+0x5b/0x340
jan 08 22:14:06 chromium kernel: do_init_module+0x91/0x290
jan 08 22:14:06 chromium kernel: load_module+0xba1/0xcf0
jan 08 22:14:06 chromium kernel: ? vfree+0xff/0x2d0
jan 08 22:14:06 chromium kernel: init_module_from_file+0x96/0x100
jan 08 22:14:06 chromium kernel: ? init_module_from_file+0x96/0x100
jan 08 22:14:06 chromium kernel: idempotent_init_module+0x11c/0x2b0
jan 08 22:14:06 chromium kernel: __x64_sys_finit_module+0x64/0xd0
jan 08 22:14:06 chromium kernel: do_syscall_64+0x59/0x90
jan 08 22:14:06 chromium kernel: ? exit_to_user_mode_prepare+0x30/0xb0
jan 08 22:14:06 chromium kernel: ? syscall_exit_to_user_mode+0x37/0x60
jan 08 22:14:06 chromium kernel: ? do_syscall_64+0x68/0x90
jan 08 22:14:06 chromium kernel: ? do_syscall_64+0x68/0x90
jan 08 22:14:06 chromium kernel: ? do_syscall_64+0x68/0x90
jan 08 22:14:06 chromium kernel: ? do_syscall_64+0x68/0x90
jan 08 22:14:06 chromium kernel: ? do_syscall_64+0x68/0x90
jan 08 22:14:06 chromium kernel: entry_SYSCALL_64_after_hwframe+0x6e/0xd8
jan 08 22:14:06 chromium kernel: RIP: 0033:0x7fed1b5eec7d
jan 08 22:14:06 chromium kernel: Code: ff c3 66 2e 0f 1f 84 00 00 00 00 00 90 f3 0f 1e fa 48 89 f8 48 89 f7 48 89 d6 48 89 ca 4d 89 c2 4d 89 c8 4c >
jan 08 22:14:06 chromium kernel: RSP: 002b:00007ffcf97c6f58 EFLAGS: 00000246 ORIG_RAX: 0000000000000139
jan 08 22:14:06 chromium kernel: RAX: ffffffffffffffda RBX: 000056204b1915a0 RCX: 00007fed1b5eec7d
jan 08 22:14:06 chromium kernel: RDX: 0000000000000004 RSI: 00007fed1b76a44a RDI: 0000000000000013
jan 08 22:14:06 chromium kernel: RBP: 00007fed1b76a44a R08: 0000000000000040 R09: fffffffffffffde0
jan 08 22:14:06 chromium kernel: R10: fffffffffffffe18 R11: 0000000000000246 R12: 0000000000020000
jan 08 22:14:06 chromium kernel: R13: 000056204b146b30 R14: 0000000000000000 R15: 000056204b19a460
jan 08 22:14:06 chromium kernel: </TASK>
jan 08 22:14:06 chromium kernel: ---[ end trace 0000000000000000 ]---
jan 08 22:14:06 chromium kernel: [drm] Initialized i915 1.6.0 20201103 for 0000:00:02.0 on minor 0
jan 08 22:14:06 chromium kernel: i915 0000:00:02.0: [drm] Cannot find any crtc or sizes
jan 08 22:14:06 chromium kernel: i915 0000:00:02.0: [drm] Cannot find any crtc or sizes

Seems kernel is missing a backported patch.

I found this related report:
https://bbs.archlinux.org/viewtopic.php?id=289140

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xorg 1:7.7+23ubuntu2
Uname: Linux 6.5.11-060511-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: KDE
Date: Mon Jan 8 23:10:11 2024
DistUpgraded: 2023-11-02 23:02:08,851 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: mantic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a06] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Haswell-ULT Integrated Graphics Controller [1025:0a11]
InstallationDate: Installed on 2017-07-13 (2370 days ago)
InstallationMedia: Kubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 003: ID 0489:e056 Foxconn / Hon Hai
Bus 002 Device 002: ID 1bcf:2c67 Sunplus Innovation Technology Inc. HD WebCam
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcKernelCmdLine: BOOT_IMAGE=/@boot/vmlinuz-6.5.11-060511-generic root=UUID=17d2cd1d-cc37-446d-ac0b-933def63c867 ro rootflags=subvol=@ quiet splash modprobe.blacklist=ehci_hcd,ehci-pci mitigations=off vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to mantic on 2023-11-02 (67 days ago)
dmi.bios.date: 03/02/2017
dmi.bios.release: 4.0
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.ec.firmware.release: 0.0
dmi.modalias: dmi:bvncoreboot:bvr:bd03/02/2017:br4.0:efr0.0:svnAcer:pnPeppy:pvr1.0:cvnAcer:ct3:cvr:sku:
dmi.product.name: Peppy
dmi.product.version: 1.0
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.115-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Tags:

Revision history for this message

Ferry Toth (ftoth) wrote on 2024-01-08:

BootLog.txt Edit (36.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (63.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (7.3 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (21.0 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (9.6 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (929 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (388 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (43.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (308 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.9 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (167.1 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (21.7 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (23.7 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (7.2 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (94.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (23.4 KiB, text/plain; charset="utf-8")

affects:

xorg (Ubuntu) → linux-hwe-6.5 (Ubuntu)

Daniel van Vugt (vanvugt) on 2024-01-09

summary:

- Xorg freeze
+ [i915] Screen freeze, kernel crash

Revision history for this message

Ferry Toth (ftoth) wrote on 2024-02-07:

AFAIKT this bug is resolved in 6.5.0-17-generic, thanks!

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Ubuntulinux-hwe-6.5 package