"Launchpad Login Failed. Please try logging in again." error when trying to login to askubuntu.com

Bug #2048662 reported by Anton Samokat
192
This bug affects 46 people
Affects Status Importance Assigned to Milestone
Launchpad itself
Confirmed
Undecided
Unassigned

Bug Description

Login to askubuntu.com by means of launchpad.net oauth is not working.
Error message is:
"Launchpad Login Failed. Please try logging in again."

Test case:
- Login to launchpad.net
- Login to askubuntu.com by means of "Login with Launchpad" button.
- Error appears.

The problem appeared about 6 months ago.

Related question with detailed description of the problem on askubuntu:
Launchpad login issues
https://askubuntu.com/q/1477724/355121

Revision history for this message
Guruprasad (lgp171188) wrote :

Hi Anton, the screenshot provided on the related Ask Ubuntu question doesn't appear to be of a page or an error message from Launchpad. While I was able to reproduce this issue with my Launchpad account, I do not see anything on the Launchpad side that could indicate an issue on our side. The code that handles this has not been changed recently at all. So I request you to get this checked on the Ask Ubuntu side and get back to us with relevant information, if any, that indicates that there is some issue with Launchpad.

Changed in launchpad:
status: New → Incomplete
Revision history for this message
Carsten Agger (agger) wrote :

I experienced this today.

I arrive at Launchpad and see the attached page on Launchpad.

Whichever of the options I choose login fails when I get back to Ask Ubuntu.

I do, however, get a mail from Launchpad about creating an OAuth token.

Since login with the other providers works, this might easily be an issue in Launchpad.

Changed in launchpad:
status: Incomplete → Confirmed
Revision history for this message
IKT (ikt) wrote :

I logged out on launchpad, cleared cookies, re-attempted to login on askubuntu and it failed but it has logged me in here... so what is going on, some specific connection to askubuntu?

Revision history for this message
ViBE (vibe) wrote :

still an issue. i cannot login via launchpad more than a YEAR. ridiculous.

Revision history for this message
Anton Samokat (anton-samokat) wrote (last edit ):

I've at last solved this problem for myself by contacting Askubuntu support (https://askubuntu.com/contact).
In the request I asked to merge my accounts (Launchpad based and another one) into another. Support team reacted and done that fast. Now I do not need anymore Launchpad account to use https://askubuntu.com

Everything in this two accounts as I see were merged into one normally: all questions, all answers, reputation were preserved.

Also I've requested Askubuntu support team to fix this problem to be able to login with Launchpad accounts again. But by now there are no comments about that from their side.

Added this post as an answer here:
https://askubuntu.com/a/1514341/355121 (Launchpad login issues)

Revision history for this message
Anton Samokat (anton-samokat) wrote (last edit ):

Screenshot: login with Launchpad account to Askubuntu site failed

Revision history for this message
Tudor Holton (tudor) wrote :

@anton-samokat That's not a solution, that's a workaround, since it doesn't solve the problem of not being able to login in via launchpad.

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