Bug #2047719 “package slapd 2.4.49+dfsg-2ubuntu1.9 failed to ins...” : Bugs : openldap package : Ubuntu

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Paulo Taylor (paulotaylor) wrote on 2023-12-29:

#1

AptOrdering.txt Edit (33.2 KiB, text/plain; charset="utf-8")
CNConfig.txt Edit (70.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.0 KiB, text/plain; charset="utf-8")
Df.txt Edit (468 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (41.2 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (115.8 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (17.8 KiB, text/plain; charset="utf-8")
DuplicateSignature.txt Edit (14.8 KiB, text/plain; charset="utf-8")
KernLog.txt Edit (442 bytes, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (992 bytes, text/plain; charset="utf-8")
SysLog.txt Edit (2.5 KiB, text/plain; charset="utf-8")

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Christian Ehrhardt  (paelzer) wrote on 2024-01-02:

#2

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Hi and thanks for the report,
it seems that the automatic "try to backup and upgrade" failed.
That is usually due to local config that does not behave well as it needs knowledge or assumptions the package can't have. Or at other times by using features that have been removed.

The log output is actually quite clear on what it tried, and that it suggests to the admin to overcome this to continue.

"""
Preparing to unpack .../20-slapd_2.5.16+dfsg-0ubuntu0.22.04.1_amd64.deb ...
Saving current slapd configuration to /var/backups/slapd-2.4.49+dfsg-2ubuntu1.9...
Dumping to /var/backups/slapd-2.4.49+dfsg-2ubuntu1.9:
- directory dc=1tmfm1mfbauutnso5ahdvmpnma,dc=gx,dc=internal,dc=cloudapp,dc=ne... slapcat: slap_init no backend for "dc=1tmfm1mfbauutnso5ahdvmpnma,dc=gx,dc=internal,dc=cloudapp,dc=ne"
failed.
[?1049h[?1h=[1;43r[4l[?25l[m[37m[40m[1;43r[H[J[1;1H[1m[37m[45m [2;1H [3;1H [4;1H [5;1H [6;1H [7;1H [8;1H [9;1H [10;1H [11;1H [12;1H ...

Hi and thanks for the report,
it seems that the automatic "try to backup and upgrade" failed.
That is usually due to local config that does not behave well as it needs knowledge or assumptions the package can't have. Or at other times by using features that have been removed.

The log output is actually quite clear on what it tried, and that it suggests to the admin to overcome this to continue.

"""
Preparing to unpack .../20-slapd_2.5.16+dfsg-0ubuntu0.22.04.1_amd64.deb ...
Saving current slapd configuration to /var/backups/slapd-2.4.49+dfsg-2ubuntu1.9...
  Dumping to /var/backups/slapd-2.4.49+dfsg-2ubuntu1.9: 
  - directory dc=1tmfm1mfbauutnso5ahdvmpnma,dc=gx,dc=internal,dc=cloudapp,dc=ne... slapcat: slap_init no backend for "dc=1tmfm1mfbauutnso5ahdvmpnma,dc=gx,dc=internal,dc=cloudapp,dc=ne"
failed.
[?1049h[?1h=[1;43r[4l[?25l[m[37m[40m[1;43r[H[J[1;1H[1m[37m[45m                                                                                                                                                                                                  [2;1H                                                                                                                                                                                                  [3;1H                                                                                                                                                                                                  [4;1H                                                                                                                                                                                                  [5;1H                                                                                                                                               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                                               [36;1H                                                                                                                                                                                                   [37;1H                                                                                                                                                                                                  [38;1H                                                                                                                                                                                                  [39;1H                                                                                                                                                                                                  [40;1H                                                                                                                                                                                                  [41;1H                                                                                                                                                                                                   [42;1H                                                                                                                                                                                                  [43;1H                                                                                                                                                                                                 [43;193H [4h [4l[1;1H[m[37m[45mPackage configuration[12;3H[30m[47m┌───────────────────────────────────────────────────────────────────────────────────┤ [31mConfiguring slapd[30m ├────────────────────────────────────────────── ─────────────────────────────────────┐[13;3H│                                                                                                                                                                                           │[1m[37m[40m [14;3H[m[30m[47m│ slapcat failure during upgrade                                                                                                                                                            │[1m[37m[40m [15;3H[m[30m[47m│                                                                                                                                                                                           │[1m[37m[40m [16;3H[m[30m[47m│ An error occurred while upgrading the LDAP directory.                                                                                                                                     │[1m[37m[40m [17;3H[m [30m[47m│                                                                                                                                                                                           │[1m[37m[40m [18;3H[m[30m[47m│ The 'slapcat' program failed while extracting the LDAP directory. This may be caused by an incorrect configuration file (for example, missing 'moduleload' lines to support the backend   │[1m[37m[40m [19;3H[m[30m[47m│ database).                                                                                                                                                                                │[1m[37m[40m [20;3H[m[30m[47m│                                                                                                                                                                                           │[1m[37m[40m [21;3H[m[30m[47m│ This failure will cause 'slapadd' to fail later as well. The old database files will be moved to  /var/backups. If you want to try this upgrade again, you should move the old database    │[1m[37m[40m [22;3H[m[30m[47m│ files back into place, fix whatever caused slapcat to fail, and run:                                                                                                                      │[1m[37m[40m [23;3H[m[30m[47m│                                                                                                                                                                                           │[1m[37m[40m [24;3H[m[30m[47m│  slapcat > /var/backups/slapd-2.4.49+dfsg-2ubuntu1.9                                                                                                                                      │[1m[37m[40m [25;3H[m[30m[47m│                                                                                                                                                                                           │[1m[37m[40m [26 ;3H[m[30m[47m│                                                                                                                                                                                           │[1m[37m[40m [27;3H[m[30m[47m│ Then move the database files back to a backup area and then try running slapadd from /var/backups/slapd-2.4.49+dfsg-2ubuntu1.9.                                                           │[1m[37m[40m [28;3H[m[30m[47m│                                                                                                                                                                                           │[1m[37m[40m [29;3H[m[30m[47m│                                                                                          [37m[41m<Ok>[30m[47m                                                                                             │[1m[37m[40m [30;3H[m[30m[47m│                                                                                                                                                                                            │[1m[37m[40m [31;3H[m[30m[47m└───────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────┘[1m[37m[40m [32;4H                                                                                                                                                                                             [29;95H[34h[?25h[43;1H[m[37m[40m[m[39;49m
                                                                                                                                                                                                  
[?1l>[?1049ldpkg: error processing archive /tmp/apt-dpkg-install-INN4tL/20-slapd_2.5.16+dfsg-0ubuntu0.22.04.1_amd64.deb (--unpack):
 new slapd package pre-installation script subprocess returned error exit status 1
"""

I really can't say much more than what is in this log message.

Revision history for this message

Christian Ehrhardt  (paelzer) wrote on 2024-01-02:

#3

Thank you for taking the time to report bugs and help make Ubuntu better.

This looks like a local configuration issue rather than a bug in the software itself. Please check your configuration to make sure it's correct. If you need help configuring, you can get community support in the Ubuntu channels on libera.chat, or in http://www.ubuntu.com/support/community

I'm marking this "Invalid" because it doesn't appear to be a bug, but if I'm wrong, please change it back to "New" and add some more info to point me in the right direction. Use this link as a guide: http://www.chiark.greenend.org.uk/~sgtatham/bugs.html

Changed in openldap (Ubuntu):
status:	New → Incomplete

Apport retracing service (apport) on 2024-01-22

tags:

removed: need-duplicate-check

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Launchpad Janitor (janitor) wrote on 2024-03-23:

#4

[Expired for openldap (Ubuntu) because there has been no activity for 60 days.]

Changed in openldap (Ubuntu):
status:	Incomplete → Expired

Ubuntu
openldap package

package slapd 2.4.49+dfsg-2ubuntu1.9 failed to install/upgrade: new slapd package pre-installation script subprocess returned error exit status 1

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Ubuntuopenldap package

package slapd 2.4.49+dfsg-2ubuntu1.9 failed to install/upgrade: new slapd package pre-installation script subprocess returned error exit status 1

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Ubuntu
openldap package