system and GUI crashes with error drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx_low timeout

[Daniel McFeeters]

After upgrading from Ubuntu 23.04 to 23.10 (Linux Kernel 6.5.0-14), I am now experiencing random system crashing that seems to be related to a GPU crash/freeze. This seems to happen while browsing the web, or switching/closing tabs in google Chrome. I am running an Asus Zenbook, using Wayland desktop. My system has both Nvidia and AMD graphics, but Wayland is configured to use the AMD graphics I believe.

#uname -a
Linux daniel-ZenBook 6.5.0-14-generic #14-Ubuntu SMP PREEMPT_DYNAMIC Tue Nov 14 14:59:49 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

#cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=23.10
DISTRIB_CODENAME=mantic
DISTRIB_DESCRIPTION="Ubuntu 23.10"

#lspci
lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne IOMMU
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne PCIe GPP Bridge
00:02.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne PCIe GPP Bridge
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 51)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 7
01:00.0 3D controller: NVIDIA Corporation GP107M [GeForce MX350] (rev a1)
02:00.0 Network controller: Intel Corporation Wi-Fi 6 AX200 (rev 1a)
03:00.0 Non-Volatile memory controller: SK hynix BC501 NVMe Solid State Drive
04:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Renoir (rev c3)
04:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Renoir Radeon High Definition Audio Controller
04:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
04:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
04:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor (rev 01)
04:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller
05:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 81)
05:00.1 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 81)

#glxinfo
name of display: :1
display: :1 screen: 0
direct rendering: Yes
server glx vendor string: SGI
server glx version string: 1.4
server glx extensions:
    GLX_ARB_context_flush_control, GLX_ARB_create_context,
    GLX_ARB_create_context_no_error, GLX_ARB_create_context_profile,
    GLX_ARB_create_context_robustness, GLX_ARB_fbconfig_float,
    GLX_ARB_framebuffer_sRGB, GLX_ARB_multisample,
    GLX_EXT_create_context_es2_profile, GLX_EXT_create_context_es_profile,
    GLX_EXT_fbconfig_packed_float, GLX_EXT_framebuffer_sRGB,
    GLX_EXT_get_drawable_type, GLX_EXT_libglvnd, GLX_EXT_no_config_context,
    GLX_EXT_texture_from_pixmap, GLX_EXT_visual_info, GLX_EXT_visual_rating,
    GLX_MESA_copy_sub_buffer, GLX_OML_swap_method, GLX_SGIS_multisample,
    GLX_SGIX_fbconfig, GLX_SGIX_pbuffer, GLX_SGIX_visual_select_group,
    GLX_SGI_make_current_read
client glx vendor string: Mesa Project and SGI
client glx version string: 1.4
client glx extensions:
    GLX_ARB_context_flush_control, GLX_ARB_create_context,
    GLX_ARB_create_context_no_error, GLX_ARB_create_context_profile,
    GLX_ARB_create_context_robustness, GLX_ARB_fbconfig_float,
    GLX_ARB_framebuffer_sRGB, GLX_ARB_get_proc_address, GLX_ARB_multisample,
    GLX_ATI_pixel_format_float, GLX_EXT_buffer_age,
    GLX_EXT_create_context_es2_profile, GLX_EXT_create_context_es_profile,
    GLX_EXT_fbconfig_packed_float, GLX_EXT_framebuffer_sRGB,
    GLX_EXT_import_context, GLX_EXT_no_config_context, GLX_EXT_swap_control,
    GLX_EXT_swap_control_tear, GLX_EXT_texture_from_pixmap,
    GLX_EXT_visual_info, GLX_EXT_visual_rating, GLX_INTEL_swap_event,
    GLX_MESA_copy_sub_buffer, GLX_MESA_query_renderer, GLX_MESA_swap_control,
    GLX_NV_float_buffer, GLX_OML_swap_method, GLX_OML_sync_control,
    GLX_SGIS_multisample, GLX_SGIX_fbconfig, GLX_SGIX_pbuffer,
    GLX_SGIX_visual_select_group, GLX_SGI_make_current_read,
    GLX_SGI_swap_control, GLX_SGI_video_sync
GLX version: 1.4
GLX extensions:
    GLX_ARB_context_flush_control, GLX_ARB_create_context,
    GLX_ARB_create_context_no_error, GLX_ARB_create_context_profile,
    GLX_ARB_create_context_robustness, GLX_ARB_fbconfig_float,
    GLX_ARB_framebuffer_sRGB, GLX_ARB_get_proc_address, GLX_ARB_multisample,
    GLX_EXT_buffer_age, GLX_EXT_create_context_es2_profile,
    GLX_EXT_create_context_es_profile, GLX_EXT_fbconfig_packed_float,
    GLX_EXT_framebuffer_sRGB, GLX_EXT_no_config_context, GLX_EXT_swap_control,
    GLX_EXT_swap_control_tear, GLX_EXT_texture_from_pixmap,
    GLX_EXT_visual_info, GLX_EXT_visual_rating, GLX_MESA_copy_sub_buffer,
    GLX_MESA_query_renderer, GLX_MESA_swap_control, GLX_OML_swap_method,
    GLX_OML_sync_control, GLX_SGIS_multisample, GLX_SGIX_fbconfig,
    GLX_SGIX_pbuffer, GLX_SGIX_visual_select_group, GLX_SGI_make_current_read,
    GLX_SGI_video_sync
Extended renderer info (GLX_MESA_query_renderer):
    Vendor: AMD (0x1002)
    Device: AMD Radeon Graphics (renoir, LLVM 15.0.7, DRM 3.54, 6.5.0-14-generic) (0x1636)
    Version: 23.2.1
    Accelerated: yes
    Video memory: 512MB
    Unified memory: no
    Preferred profile: core (0x1)
    Max core profile version: 4.6
    Max compat profile version: 4.6
    Max GLES1 profile version: 1.1
    Max GLES[23] profile version: 3.2
Memory info (GL_ATI_meminfo):
    VBO free memory - total: 90 MB, largest block: 90 MB
    VBO free aux. memory - total: 3543 MB, largest block: 3543 MB
    Texture free memory - total: 90 MB, largest block: 90 MB
    Texture free aux. memory - total: 3543 MB, largest block: 3543 MB
    Renderbuffer free memory - total: 90 MB, largest block: 90 MB
    Renderbuffer free aux. memory - total: 3543 MB, largest block: 3543 MB
Memory info (GL_NVX_gpu_memory_info):
    Dedicated video memory: 512 MB
    Total available memory: 4184 MB
    Currently available dedicated video memory: 90 MB
OpenGL vendor string: AMD
OpenGL renderer string: AMD Radeon Graphics (renoir, LLVM 15.0.7, DRM 3.54, 6.5.0-14-generic)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile
...

#nvidia-smi
Mon Dec 18 00:21:22 2023
+---------------------------------------------------------------------------------------+
| NVIDIA-SMI 535.129.03 Driver Version: 535.129.03 CUDA Version: 12.2 |
|-----------------------------------------+----------------------+----------------------+
| GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC |
| Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. |
| | | MIG M. |
|=========================================+======================+======================|
| 0 NVIDIA GeForce MX350 Off | 00000000:01:00.0 Off | N/A |
| N/A 41C P8 N/A / ERR! | 1MiB / 2048MiB | 0% Default |
| | | N/A |
+-----------------------------------------+----------------------+----------------------+

+---------------------------------------------------------------------------------------+
| Processes: |
| GPU GI CI PID Type Process name GPU Memory |
| ID ID Usage |
|=======================================================================================|
| 0 N/A N/A 3332 G /usr/bin/gnome-shell 1MiB |
+---------------------------------------------------------------------------------------+

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xwayland 2:23.2.0-1ubuntu0.3
ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3
Uname: Linux 6.5.0-14-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Dec 18 00:13:20 2023
EcryptfsInUse: Yes
InstallationDate: Installed on 2021-08-20 (850 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: xwayland
UpgradeStatus: Upgraded to mantic on 2023-12-11 (7 days ago)