GNOME Shell crash with Wayland

Bug #2045977 reported by Marcos Alano
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

My GNOME session got idle and crashed. In the journalctl logs there is more details

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: gnome-shell 45.1-0ubuntu1
ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3
Uname: Linux 6.5.0-14-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 8 10:43:43 2023
DisplayManager: gdm3
InstallationDate: Installed on 2021-11-26 (742 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
RelatedPackageVersions: mutter-common 45.2-0ubuntu1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to mantic on 2023-08-18 (113 days ago)

Revision history for this message
Marcos Alano (mhalano) wrote :
Revision history for this message
Marcos Alano (mhalano) wrote :

Result of the command: journalctl -u <email address hidden> --user --since=2023-12-08

Revision history for this message
Daniel van Vugt (vanvugt) wrote (last edit ):

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
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